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Qualification Details

CPP40307 - Certificate IV in Property Services (Real Estate) (Release 1)

Recognition of Prior Learning (RPL)

CPP40307 Certificate IV in Property Services (Real Estate) (Release 1) Qualification is offered by Get Qualified Australia via our RTO partners using a combination of Recognition of Prior Learning (RPL) and Skills Recognition.

Wherever possible, the qualification will be fully assessed using your career experience without the need for further study. If required, gap training is available from our RTO partners.

Description

Not Applicable

Entry Requirements

Not Applicable

Packaging Rules

To achieve recognition at the Certificate IV level, the candidate must demonstrate competency in:

• total twenty-four units

• five core units

• nineteen electives

At least ten elective units must be selected from property, sales and management, with the remaining elective units chosen from one or more of the following:

• property sales and management
• specialist
• common.

Up to two of the elective units may be chosen from:

• the Diploma of Property Services (Agency Management)
• any Certificate IV qualification in CPP07 Property Services Training Package
• any Certificate IV qualification in BSB07 Business Services or FNS04 Financial Services Training Package, provided that the units do not duplicate units in CPP07 Property Services Training Package.

All units must contribute to a valid, industry-supported vocational outcome.

Core units 

CPPDSM4007A Identify legal and ethical requirements of property management to complete agency work

CPPDSM4008A Identify legal and ethical requirements of property sales to complete agency work

CPPDSM4009B Interpret legislation to complete agency work

CPPDSM4015B Minimise agency and consumer risk

CPPDSM4080A Work in the real estate industry

 

Elective units

Property sales and management 

CPPDSM3008A Maintain and protect condition of managed properties

CPPDSM4001A Act as a buyer's agent

CPPDSM4002A Apply knowledge of state or territory legislative and regulatory framework to complete agency work

CPPDSM4003A Appraise property

CPPDSM4004A Conduct auction

CPPDSM4005A Establish and build client-agency relationships

CPPDSM4006A Establish and manage agency trust accounts

CPPDSM4010A Lease property

CPPDSM4011A List property for lease

CPPDSM4012A List property for sale

CPPDSM4013A Market property for lease

CPPDSM4014A Market property for sale

CPPDSM4016A Monitor and manage lease or tenancy agreement

CPPDSM4017A Negotiate effectively in property transactions

CPPDSM4018A Prepare and present property reports

CPPDSM4019A Prepare for auction and complete sale

CPPDSM4020A Present at tribunals

CPPDSM4022A Sell and finalise the sale of property by private treaty

CPPDSM4046A Manage tenancy disputes

CPPDSM4049A Implement maintenance plan for managed properties

 

Specialist

CPPDSM3017A Work in the strata/community management sector

CPPDSM4021A Sell and finalise sale of rural property by private treaty

CPPDSM4023A Act as a tenant's agent

CPPDSM4029A Appraise business

CPPDSM4030A Appraise rural property

CPPDSM4033A Assess and value goods, chattels, plant and equipment

CPPDSM4034A Assess and implement strata/community management agreement

CPPDSM4036A Broker sale of industrial, commercial and retail property

CPPDSM4038A Conduct goods, chattels or equipment clearing sale or auction

CPPDSM4040A Contribute to life cycle maintenance strategy

CPPDSM4041A Contribute to development of a tenancy mix strategy

CPPDSM4043A Coordinate fit-out of property and facilities

CPPDSM4050A Lease industrial, commercial and retail property

CPPDSM4051A Lease rural property

CPPDSM4053A List business for sale

CPPDSM4058A Monitor service requirements in the property industry

CPPDSM4059A Monitor space use in the property industry

CPPDSM4060A Negotiate sale and manage sale to completion or settlement

CPPDSM4061A Obtain prospects for listing

CPPDSM4062A Occupy space

CPPDSM4069A Promote and market listed business

CPPDSM4074A Select and appoint contractors in the property industry

CPPDSM4078A Sell rural property by tender

CPPDSM4079A Work in the business broking sector

 

Common

BSBCMM401A Make a presentation

BSBHRM402A Recruit, select and induct staff

BSBITS401A Maintain business technology

BSBLED401A Develop teams and individuals

BSBRKG304B Maintain business records

BSBSMB404A Undertake small business planning

BSBSMB406A Manage small business finances

BSBWOR402A Promote team effectiveness

CPPDSM4045A Facilitate meetings in the property industry

CPPDSM4056A Manage conflict and disputes in the property industry

CPPDSM4057A Monitor a safe workplace in the property industry

Licencing Information

Not Applicable

Employability Skills

Communication 

• apply literacy skills to access and interpret a variety of texts, including leases; prepare general information and papers; prepare formal and informal letters, reports and applications; and complete prescribed forms
• apply numeracy skills to calculate and interpret data such as deposits, entitlements and commissions
• communicate with and relate to a range of people from diverse social, economic and cultural backgrounds and with varying physical and mental abilities
• demonstrate effective communication strategies to establish rapport with clients, determine client needs, provide accurate advice, address client concerns and deal with conflict in line with agency practice
• identify and assess property marketing strategies in the context of legislative requirements and agency practice
• identify effective communication strategies for managing conflicts involving clients, and evaluate them in line with legislative requirements and agency practice
• use verbal communication skills for face-to-face communication with real estate sellers and buyers

Teamwork 

• identify roles and responsibilities of government agencies regulating the lease and management of property
• identify roles and responsibilities of agents in leasing and managing property in line with legislative requirements and agency practice
• work effectively in and promote communication between teams in an agency environment

Problem solving 

• apply decision making and problem solving skills to analyse situations and make decisions consistent with legislative and regulatory requirements
• apply strategies for resolving disputes between landlords and tenants and evaluate them in line with legislative requirements and agency practice

Initiative and enterprise 

• analyse causes and potential impact of risks on agency, clients and other stakeholders
• apply analytical skills to interpret documentation, such as parliamentary documents, legislation, regulations and codes of conduct
• apply research skills to identify and locate legislation, regulations and codes of conduct
• apply negotiation and conflict resolution skills to resolve disputes with tenants and landlords
• negotiate to assist clients with property sales and property management matters

Planning and organising 

• apply risk management strategies associated with advising clients on property sales and property management options
• identify and assess listing opportunities in the context of legislative requirements and agency practice
• plan, organise and schedule work-related tasks, such as inspecting properties
• identify changes to legislation and regulations affecting agency operations
• identify information on key operations of estate agencies in the context of legislative and agency requirements
• implement agency procedures and systems to minimise risk to agency
• maintain relevant records of legislation and industry codes of conduct
• identify and access source documents for legislation and regulations relevant to the provision of real estate agency services

Self-management 

• demonstrate a commitment to comply with industry codes of conduct by own personal ethical behaviour
• interpret and comply with legislative and agency requirements
• understand legislative requirements and verify with relevant people
• manage competing work demands
• model ethical practice
• ensure personal presentation and professional image comply with industry and agency norms
• organise own work
• source specialist advice in line with agency practice

Learning 

• apply knowledge of ethical and conduct standards and key principles of consumer protection, equal employment opportunity and privacy in relation to the leasing and management of property
• apply knowledge of the process of leasing and managing property
• assess personal knowledge and skills in providing real estate services against industry competency standards and other relevant benchmarks to determine continuing training needs and priorities
• identify and plan opportunities for continuing training to maintain currency of competence and develop specialist and advanced skills and knowledge in line with agency practice

Technology 

• access the internet and web pages
• apply computing skills to access agency and resource databases
• send and receive emails and complete standard forms and documents online
• use standard software packages

 

Due to the high proportion of electives required by this qualification, the industry/enterprise requirements described above for each Employability Skill are representative of the property industry in general and may not reflect specific job roles. Learning and assessment strategies for this qualification should be based on the requirements of the units of competency for this qualification.

This table is a summary of Employability Skills that are typical of this qualification and should not be interpreted as definitive.

Pathway Information

Not Applicable