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Qualification Details

SIB20110 - Certificate II in Retail Make-Up and Skin Care

Recognition of Prior Learning (RPL)

SIB20110 Certificate II in Retail Make-Up and Skin Care Qualification is offered by Get Qualified Australia via our RTO partners using a combination of Recognition of Prior Learning (RPL) and Skills Recognition.

Wherever possible, the qualification will be fully assessed using your career experience without the need for further study. If required, gap training is available from our RTO partners.

Description

This qualification reflects the skills and knowledge of individuals who are competent in communicating in the workplace, interacting with customers, demonstrating and selling make-up and retail skin care products, and performing routine salon or store functions.

The qualification is designed to reflect the role of persons who perform a prescribed range of functions under supervision, involving known routines and procedures and with some accountability for the quality of outcomes.

Entry Requirements

There are no entry requirements to this qualification.

Packaging Rules

To achieve a Certificate II in Retail Make-Up and Skin Care, 15 units must be completed:

• all 10 core units
• 5 elective units:

• a minimum of 3 units must be selected from the elective units listed below
• the remaining units may be selected from this or another endorsed Training Package or accredited course; these must be units which are first packaged at AQF level 1, 2 or 3.

In all cases selection of electives must be guided by the job outcome sought, local industry requirements and the characteristics of this qualification (as per the AQF descriptors). 

Core Units 

SIBBFAS201A Demonstrate retail skin care products

SIBXCCS201A Conduct financial transactions

SIRXCLM001A Organise and maintain work areas

SIRXCOM001A Communicate in the workplace

SIBXFAS201A Design and apply make-up

SIRXIND001A Work effectively in a retail environment

SIRXMER001A Merchandise products

SIRXOHS001A Apply safe working practices

SIRXRPK002A Recommend hair, beauty and cosmetic products and services

SIRXSLS001A Sell products and services

Elective Units 

Client Services 

SIBXCCS202A Provide service to clients 

Computer Operations and ICT Management 

SIRXICT001A Operate retail technology  

Facial Services 

SIBXFAS202A Design and apply make-up for photography 

Inventory 

SIRXINV001A Perform stock control procedures

SIRXMER003A Monitor in-store visual merchandising display

SIRXMER005A Create a display

Research 

SIBBRES201A Research and apply beauty industry information 

Risk Management and Security 

SIRXRSK001A Minimise theft 

Skin Services 

SIBBSKS201A Pierce ears 

Sustainability 

BSBSUS201A Participate in environmentally sustainable work practices

Licencing Information

No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of endorsement.

Employability Skills

SIB20110 Certificate II in Retail Make-Up and Skin Care 

The following contains a summary of the employability skills required by the beauty industry for this qualification. The employability skills facets described here are broad industry requirements that may vary depending on qualification packaging options.

Employability skills and Industry /enterprise requirements for this qualification include:

• Communication 

Communication skills, both verbal and non-verbal, are used to establish and meet the needs of clients. This is done through questioning, observation and persuasion and by providing clear information on products used and services performed with a view to optimising sales of skin care and cosmetic products. Product information is read and interpreted to make safe and appropriate recommendations to clients. Communication skills are also used to follow instructions and respond to change, such as current workplace environmental sustainability procedures.

• Problem solving 

Problem solving skills are used when applying knowledge of contraindications to anticipate and mitigate problems by advising clients of alternative options and/or referring them to alternative practitioners. Problem-solving skills are also applied in the performance of routine retail activities, such as selling products and demonstrating make-up, skin care and cosmetic products.

• Initiative and enterprise 

Initiative and enterprise skills are used to identify and provide the most appropriate products to achieve an improved outcome for the client. Retail cosmetic assistants must be able to recognise situations outside their area of expertise and make appropriate recommendations, for example providing advice on the treatment of skin conditions.

• Teamwork 

Teamwork requires knowledge of the roles and responsibilities of all team members and accepted or expected workplace practices. It includes the ability to communicate with other team members who may be part of a retail or salon team, and to support team participation in environmentally sustainable workplace practices.

• Planning and organising 

Information, time and resources must be planned and organised to deliver an efficient and effective service. The needs of clients must be determined to ensure that all relevant products and equipment are available and time is managed effectively, for example when servicing a number of clients in a wedding party. The use of resources must be planned and organised to minimise waste and prevent product and environmental contamination.

• Self-management 

Self-direction is required to achieve desired outcomes within the boundaries of the client's and the salon or store's requirements. This is achieved through establishing a clear understanding of these requirements and actively seeking and responding to feedback. The knowledge and application of health, hygiene and safety requirements are critical to the performance of this role.

• Learning 

Retail make-up and skin care assistants work in a dynamic industry that experiences frequent change due to the emergence of new trends and products. In this environment they are expected to take responsibility for maintaining the currency of their knowledge by identifying and assessing learning opportunities and sources of information, including professional associations and the influences and inter-relationships with complementary industries.

• Technology 

Technology is used through the use of fixed telephones, retail equipment and in some cases electronic client booking systems. In a retail environment staff must be able to deal with situations where technology fails or becomes unavailable, for example electronic funds transfer technology.

Due to the high proportion of electives required by this qualification, the industry/enterprise requirements described above for each employability skill are representative of the industry in general and may not reflect specific job roles. Learning and assessment strategies for this qualification should be based on the requirements of the units of competency for this qualification.

Pathway Information

This qualification is suitable for an Australian Apprenticeship pathway.