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Qualification Details

SIH20111 - Certificate II in Hairdressing

Recognition of Prior Learning (RPL)

SIH20111 Certificate II in Hairdressing Qualification is offered by Get Qualified Australia via our RTO partners using a combination of Recognition of Prior Learning (RPL) and Skills Recognition.

Wherever possible, the qualification will be fully assessed using your career experience without the need for further study. If required, gap training is available from our RTO partners.

Description

This qualification reflects the skills and knowledge required of individuals who work as salon assistants and are competent in communicating in the workplace, interacting with and providing service to clients and assistance to colleagues. They perform routine functions under direct supervision as part of a hairdressing team.

This qualification is suitable for an Australian Apprenticeship pathway and VETiS delivery.

Job roles 

Salon Assistant

Entry Requirements

There are no entry requirements to this qualification.

Packaging Rules

13 units must be completed:

• 8 core units
• 5 elective units:

• a minimum of 3 units must be selected from the general elective units listed below
• a maximum of 2 elective units may be selected from another endorsed Training Package or accredited course. These must be units which are first packaged at AQF level 2 or 3.

In all cases selection of electives must be guided by the job outcome sought, local industry requirements and the characteristics of this qualification (as per the AQF descriptors). 

Core Units 

BSBSUS201A Participate in environmentally sustainable work practices

SIHHBAS201A Perform shampoo and basin services

SIHHCCS201A Greet and prepare clients for salon services

SIHHHDS201A Dry hair to shape

SIHHIND201A Maintain and organise tools, equipment and work areas

SIHHOHS201A Apply salon safety procedures

SIRXCOM001A Communicate in the workplace

SIRXIND001A Work effectively in a retail environment

General Elective Units 

SIBXCCS201A Conduct financial transactions

SIHHBAS202A Perform head, neck and shoulder massage

SIHHCLS201A Apply hair colour products

SIHHHRS201A Rinse and neutralise chemically restructured hair

SIHHHDS202A Apply hair braiding techniques

SIHHIND202A Develop hairdressing industry knowledge

SIRXMER001A Merchandise products

SIRXRPK002A Recommend hair, beauty and cosmetic products and services

SIRXSLS001A Sell products and services

Licencing Information

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.

Employability Skills

The following table contains a summary of the Employability Skills as identified by the hairdressing industry for this qualification. The Employability Skills facets described here are broad industry requirements that may vary depending on qualification packaging options.

Employability Skills and Industry/enterprise requirements for this qualification include: 

• Communication

Use questioning and active listening to ascertain and respond to customer needs to ensure customers enjoy a positive experience that reflects salon values; regularly carrying out verbal instructions from other team members and supervisors; reading and interpreting simple workplace documents; completing simple written workplace forms and sharing work related information with other team members.

• Teamwork

Working collaboratively with other team members; supporting the team; respecting and understanding other views and giving and receiving feedback in the context of a salon environment where employees are expected to perform their individual tasks but also look for opportunities to assist others.

• Problem-solving

Demonstrating sensitivity to customer needs and concerns, anticipating problems and acting to avoid them where possible; solving problems in the context of a team structure where, after clarification, customer service issues or recognition of risk may be referred to a senior operator for resolution depending upon salon policy and procedures.

• Initiative and enterprise

Adapting to new situations, including changing workplace procedures.

• Planning and organising

Planning and carrying out simple salon tasks to timelines and priorities that are set by a senior operator.

• Self-management

Understanding and following salon policies regarding work availability, rosters and work duties; working within the salon culture by practising inclusive behaviour, effective management of personal presentation, hygiene, and time; efficiently prioritising and completing delegated tasks under instruction.

• Learning

Identifying personal strengths and weaknesses in the context of the job role; recognising own learning style, at work; accepting opportunities to learn new ways of doing things; implementing changes under instruction within the context of salon procedures.

• Technology

Using and maintaining a range of salon technology in the context of available equipment and salon procedures; recognising and reporting faulty equipment; following salon occupational health and safety procedures.  

Pathway Information

After achieving SIH20111 Certificate II in Hairdressing, individuals may undertake SIH30111 Certificate III in Hairdressing.