Description:
RPL for a Certificate III in Business (BSB30112) reflects the skills and knowledge of individuals working in various job functions such as Customer Service Advisors, Data Entry Operators, General Clerks, Payroll Officers, Typists or Word Processing Operators. Continue reading for more information on how Get Qualified Australia and our RTO partners can help with RPL.
DETAILS:
RPL Price: $900
Course Usage Recommendation: current
Training Package: business services training package
How To Achieve
Total number of units = 12
1 core unit plus
11 elective units
7 of the elective units must be selected from the elective units listed below.
4 elective units may be selected from the elective units listed below, from this Training Package or from any current accredited course or endorsed Training Package at the same qualification level. If not listed below, 1 elective unit may be selected from a Certificate II qualification and 2 elective units may be taken from a Certificate IV qualification.
Elective units must be relevant to the work outcome, local industry requirements and the qualification level.
Core Unit
BSBWHS302A Apply knowledge of WHS legislation in the workplace
Elective Units
Customer service
BSBCUS301B Deliver and monitor a service to customers
Diversity
BSBDIV301A Work effectively with diversity
Financial administration
BSBFIA301A Maintain financial records
General administration
BSBADM311A Maintain business resources
Information management
BSBINM301A Organise workplace information
BSBINM302A Utilise a knowledge management system
BSBFLM306C Provide workplace information and resourcing plans
Innovation
BSBINN301A Promote innovation in a team environment
Intellectual property
BSBIPR301A Comply with organisational requirements for protection and use of intellectual property
Interpersonal communication
BSBCMM301B Process customer complaints
IT use
BSBITU301A Create and use databases
BSBITU302B Create electronic presentations
BSBITU303A Design and produce text documents
BSBITU304A Produce spreadsheets
BSBITU305A Conduct online transactions
BSBITU306A Design and produce business documents
BSBITU309A Produce desktop published documents
Management
BSBFLM309C Support continuous improvement systems and processes
BSBFLM305C Support operational plan
Product skills and advice
BSBPRO301A Recommend products and services
Purchasing and contracting
BSBPUR301B Purchase goods and services
Sustainability
BSBSUS301A Implement and monitor environmentally sustainable work practices
Workplace effectiveness
BSBWOR301B Organise personal work priorities and development
BSBWOR302A Work effectively as an off-site worker
BSBFLM303C Contribute to effective workplace relationships
BSBFLM312C Contribute to team effectiveness
BSBFLM311C Support a workplace learning environment
Writing
BSBWRT301A Write simple documents
Awarded By
NameProvider Code
Asset Training Australia31718
D P Training and Consultancy31888
Kontea21916
Queens College31698
National Training Organisation90772
Australian Institute of Training91511
Get Qualified Australia Institute41094
Additional information
This qualification reflects the skills and knowledge required of individuals who apply a broad range of competencies in a varied work context using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.
Job roles
Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
- customer service adviser
- data entry operator
- general clerk
- payroll officer
- typist
- word processing operator.
There are no entry requirements for this qualification.
There is no direct link between this qualification and licensing, legislative or regulatory requirements. However, where required, a unit of competency will specify relevant licensing, legislative or regulatory requirements that impact on the unit.
Visit Get Qualified Australia’s Trade Licensing page for more information surrounding licensing
Employability skill and Industry or enterprise requirements for this qualification include:
Communication
- communicating verbally with others in negotiation, training and questioning
- writing a range of simple documentation and communications
Teamwork
- completing individual tasks to support team goals
- conveying workplace procedures and work instructions to team members
Problem-solving
- resolving issues and conflicts with team members
- using manuals and other documentation to overcome problems with information technology or other office equipment
Initiative and enterprise
- demonstrating individual responsibility for completing tasks
- suggesting improvements to support the development of improved work practices and team effectiveness
Planning and organising
- contributing to planning processes with team members to meet expected outcomes
- gathering, organising and applying workplace information for the organisation's work processes and information systems
Self-management
- identifying development needs and seeking training to fill needs
- monitoring and recording the performance of own work area
Learning
- developing a comprehensive knowledge and understanding of products and services
- identifying priorities and pursuing personal work goals according to organisational objectives
Technology
- using information communication technology to communicate with team members or clients
- using word processing packages, spreadsheets or databases to produce written correspondence and reports
This qualification reflects the skills and knowledge required of individuals who apply a broad range of competencies in a varied work context using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.
Job roles
Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
- customer service adviser
- data entry operator
- general clerk
- payroll officer
- typist
- word processing operator.
