If you already have industry experience, then utilising Recognition of Prior Learning (RPL) to turn your existing skills into a nationally recognised qualification is an ideal way of achieving industry accreditation while broadening your career opportunities.
As this is not a course, you do not need to complete the units listed below. Instead, you simply need to prove that you’re competent in the units shown. Our Facilitators will help make this process as easy and smooth as possible for you.
Want to know if you’re eligible to obtain this qualification via Skills Recognition & RPL? Then why not start a Free Skills Review, and speak with an RPL Specialist to determine your eligibility. Take the initiative today. It only takes 3 minutes!
| RPL Cost | Traditional study cost | Your savings |
|---|---|---|
| $1,000 | $3,000 | $2,000 |
RPL cost includes all assessment services and issue of your nationally recognised qualification. Want to save a further $200 off this qualification? Contact us today to learn how! |
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Total number of units = 13
4 core units plus
9 elective units
The elective units consist of:
Of the remaining 3 units:
The elective units chosen must be relevant to the work outcome and meet local industry needs.
|
BSBWHS201 |
Contribute to health and safety of self and others |
|
BSBWOR203 |
Work effectively with others |
|
BSBWOR204 |
Use business technology |
|
FNSINC301 |
Work effectively in the financial services industry |
|
BSBCUE203 |
Conduct customer engagement |
|
BSBCUE304 |
Provide sales solutions to customers |
|
BSBCMM301 |
Process customer complaints |
|
BSBCUS301 |
Deliver and monitor a service to customers |
|
BSBCUS403 |
Implement customer service standards |
|
BSBITU304 |
Produce spreadsheets |
|
BSBITU305 |
Conduct online transactions |
|
BSBITU306 |
Design and produce business documents |
|
BSBRKG303 |
Retrieve information from records |
|
BSBRKG304 |
Maintain business records |
|
BSBWOR301 |
Organise personal work priorities and development |
|
FNSACC301 |
Process financial transactions and extract interim reports |
|
FNSACC303 |
Perform financial calculations |
|
FNSPRT302 |
Administer a non-complex estate |
|
FNSPRT303 |
Administer a non-complex trust |
|
FNSRTS301 |
Provide customer service in a retail agency |
|
FNSRTS302 |
Handle foreign currency transactions |
|
FNSRTS303 |
Balance retail transactions |
|
FNSRTS304 |
Administer debit card services |
|
FNSRTS305 |
Process customer accounts |
|
FNSRTS306 |
Process customer transactions |
|
FNSPRT301 |
Establish entitlements to an intestate estate |
|
FNSILF303 |
Issue a life insurance policy |
|
FNSILF302 |
Process a life insurance application |
|
FNSIAD301 |
Provide general advice on financial products and services |
|
FNSFLT301 |
Be MoneySmart |
|
FNSCUS402 |
Resolve disputes |
|
FNSCRD405 |
Manage overdue customer accounts |
|
FNSCRD302 |
Monitor and control accounts receivable |
|
FNSCRD301 |
Process applications for credit |
|
FNSASIC305 |
Provide Tier 2 personal advice in general insurance |
|
FNSASIC303 |
Provide advice on First Home Saver Account deposit products and non-cash payments |
|
FNSASIC302 |
Develop, present and negotiate client solutions |
|
FNSASIC301 |
Establish client relationship and analyse needs |
|
FNSACM303 |
Process payment documentation |
|
FNSACM302 |
Prepare, match and process receipts |
|
FNSRTS307 |
Maintain Automatic Teller Machine (ATM) services |
|
FNSRTS308 |
Balance cash holdings |
|
FNSRTS309 |
Maintain main bank account |
|
FNSRTS401 |
Manage credit card services |
|
FNSRTS402 |
Prepare government returns and reports |
|
FNSSUP301 |
Process superannuation fund payments |
|
FNSSUP302 |
Establish, maintain and process superannuation records |
|
FNSSUP303 |
Process superannuation contributions |
|
FNSSUP305 |
Implement member investment instructions |
|
FNSSUP306 |
Terminate superannuation plans |
|
TAEDEL404A |
Mentor in the workplace |
Nil.
Work functions in the occupational areas where this qualification may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements.
Visit Get Qualified Australia’s Trade Licensing page for more information surrounding licensing
National Training - Provider Code 21792
The Australian Academy of Business - Provider Code 32138
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Units of Competency
Entry Requirements
Licensing Information
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