RPL for ICA70111 Vocational Graduate Certificate in Information Technology and Strategic Management (Release 1)

This qualification provides skills and knowledge for individuals to lead the analysis, implementation and management of emerging and converging information and communication technologies as they are integrated into the business process to support organisational strategic goals.

Job roles 

Possible job titles relevant to this qualification include:

• information systems manager
• information technology director
• chief information officer
• senior infrastructure delivery manager
• information technology manager
• service delivery manager.

There are no entry requirements for this qualification.

There is no link between this qualification and licensing, legislative or regulatory requirements. However users should confirm requirements with the relevant federal, state or territory authority. There may be some alignment with industry standard certification competencies.

Visit Get Qualified Australia’s Trade Licensing page for more information surrounding licensing

The following contains a summary of the employability skills required by industry for this qualification. The employability skills facets described here are broad industry requirements that may vary depending on qualification packaging options.

Communication

• writing and presenting high-level strategic and business reports
• determining options in discussion with customers to rectify faults
• making a complete check of installation against installation plans
• reading, interpreting and using equipment or system manuals and specifications and relevant enterprise policy and documentation
• conveying information to clients, colleagues and other site personnel
• providing feedback to customers on ICT service and equipment

Teamwork

• assigning roles to team members and leading teams
• determining and directing team tasks and goals
• recognising and responding positively to conflict within a team
• facilitating team members to work with clients
• cultivating and enhancing partnerships and relationships with industry
• liaising with clients, employer, supervisors, work associates, team members and other contractors

Problem-solving

• ranking causes of problems, working from system-wide impacts to specific impacts
• facilitating resolution of diagnosed network security problems to secure the network
• developing strategies to overcome identified barriers to installation within time and budget restrictions
• directing adjustment and rectification of faults ensuring optimal system operation
• determining cable routes, taking into account building services, safety, industry codes and practices, and customer requirements
• following up promptly on difficulties and known problem areas

Initiative and enterprise

• prioritising urgent requests and acting according to organisational guidelines
• identifying barriers to installation and developing strategies to overcome them within time and budget restrictions
• adapting plan to suit specific features of site
• managing issues and providing solutions within established guidelines
• interacting with enterprise personnel, customers and other contractors keeping a customer focus and considering customer needs

Planning and organising

• setting realistic short and long-term career objectives
• planning and monitoring projects to meet key dates and milestones
• endorsing a business plan and directing research for an ICT innovation
• prioritising work according to organisational guidelines
• executing a test of network security arrangements

Self-management

• complying with all related OHS requirements and work practices
• developing installation plans to ensure minimal disruption to the workplace
• relating own role to the industry and establishing own work schedule
• devising strategies to present a professional image to customers
• interpreting and applying relevant regulations and standards

Learning

• relating current or intended role to career objectives in a proactive manner
• giving and receiving feedback to meeting team and organisational goals
• making clients aware of opportunities that exist for system upgrades, additional services and training
• seeking assistance from team members when necessary
• providing suitable training and assessment opportunities for work team members
• providing training to customers on system, product, product features and facilities

Technology

• ensuring correct and safe use of tools and equipment and adjustments to manufacturer specifications
• facilitating convergence of many integrated and emerging technologies
• managing the testing and measuring of broadband network infrastructure
• directing the procurement, installation and operation of telecommunications equipment and products
• directing relevant acceptance testing and analysing results against specified performance criteria

This qualification provides skills and knowledge for individuals to lead the analysis, implementation and management of emerging and converging information and communication technologies as they are integrated into the business process to support organisational strategic goals.

Job roles 

Possible job titles relevant to this qualification include:

• information systems manager
• information technology director
• chief information officer
• senior infrastructure delivery manager
• information technology manager
• service delivery manager.

• Advanced Diploma of Information Technology
• Advanced Diploma of Network Security (Release 1)
• Advanced Diploma of Computer Systems Technology (Release 1)
• Certificate III in Work Health and Safety