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Qualification Details

CPP20611 - Certificate II in Cleaning Operations

Recognition of Prior Learning (RPL)

CPP20611 Certificate II in Cleaning Operations Qualification is offered by Get Qualified Australia via our RTO partners using a combination of Recognition of Prior Learning (RPL) and Skills Recognition.

Wherever possible, the qualification will be fully assessed using your career experience without the need for further study. If required, gap training is available from our RTO partners.

Description

This qualification reflects the skills and knowledge of individuals who undertake pre-vocational programs or those in the workforce responsible for routine cleaning work under supervision.

Entry Requirements

Not applicable.

Packaging Rules

To achieve this qualification, the candidate must demonstrate competency in:

• 11 units of competency:

• 3 core units

• 8 elective units.

The elective units are to be chosen as follows:

• a minimum of 6 units from the elective units listed below
• up to 2 units from CPP31011 Certificate III in Cleaning Operations
• up to 2 units from Certificate II qualifications in CPP07 or another current Training Package or state-accredited course, provided the integrity of the AQF alignment is ensured, and they contribute to a valid, industry-supported vocational outcome.

Core units

CPPCLO2033A  Plan for safe and efficient cleaning activities

CPPCLO2035A  Maintain cleaning storage areas

CPPCMN2002A  Participate in workplace safety arrangements 

Elective units

CPPCCL2007A  Perform basic stain removal

CPPCLO2001A  Maintain hard floor surfaces

CPPCLO2004A  Maintain carpeted floors

CPPCLO2009A  Clean glass surfaces

CPPCLO2010A  Clean ceiling surfaces and fittings

CPPCLO2015A  Maintain furniture, fittings and room dressing

CPPCLO2017A  Clean wet areas

CPPCLO2019A  Sort and remove waste and recyclable materials

CPPCLO2037A  Clean external surfaces

CPPCLO2043A  Clean using microfibre techniques

CPPCLO2044A  Prepare rooms for guests and residents

CPPCMN2003A  Provide effective client service

HLTFA301C  Apply first aid

MTMP2192A  Clean carcase hanging equipment

MTMP2196B  Overview cleaning program

MTMP2197B  Clean after operations – boning room

MTMP2198B  Clean after operations – slaughter floor

MTMPS201B  Clean work area during operations

MTMPS205B  Clean chillers

Licencing Information

Not applicable.

Employability Skills

Industry/enterprise requirements for this qualification include: 

Communication

• convey workplace safety information to colleagues and supervisors
• interpret the requirements of clients
• listen to and understand work instructions, directions and feedback
• read and interpret workplace related documentation, such as manufacturer instructions, manuals and OHS requirements
• share information, e.g. with other staff
• speak clearly and directly to relay information

Teamwork

• work as an individual and a team member
• work with diverse individuals and groups
• identify and use the strengths of other team members
• give feedback

Problem-solving

• identify materials, stains and appropriate cleaning methods
• assess and apply environmentally sustainable solutions
• apply basic numeracy skills to workplace requirements involving measuring and counting
• develop practical and creative solutions to workplace problems
• show independence and initiative in identifying problems
• solve problems individually or in teams
• use numeracy skills to solve problems, for example time management, using resources
• resolve client concerns relative to workplace responsibilities

Initiative and enterprise

• adapt to new situations
• be creative in response to workplace challenges, for example within relevant guidelines and protocols
• generate a range of options in response to workplace matters
• translate ideas into action within scope of own work role
• develop innovative solutions, for example within a team or supervised work context and within established guidelines

Planning and organising

• collect, analyse and organise information
• plan and organise work spaces and work
• be appropriately resourceful
• take initiative and make decisions within workplace role and authorised limits
• determine or apply required resources
• adapt resource allocations to cope with contingencies

Self-management

• be self-motivated in relation to requirements of own work role
• articulate own ideas and vision within a team or supervised work context
• monitor and evaluate own performance within a team or supervised work context
• take responsibility at the appropriate level

Learning

• be open to learning new ideas and techniques
• learn in a range of settings, including informal learning
• participate in ongoing learning
• learn in order to accommodate change
• learn new skills and techniques
• take responsibility for own learning
• contribute to the learning of others, for example by sharing information

Technology

• use technology and related workplace equipment
• use basic technology skills to organise data
• adapt to new technology skill requirements
• apply OHS knowledge when using technology

Pathway Information

Not applicable.