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Qualification Details

ICA20111 - Certificate II in Information, Digital Media and Technology

Recognition of Prior Learning (RPL)

ICA20111 Certificate II in Information, Digital Media and Technology Qualification is offered by Get Qualified Australia via our RTO partners using a combination of Recognition of Prior Learning (RPL) and Skills Recognition.

Wherever possible, the qualification will be fully assessed using your career experience without the need for further study. If required, gap training is available from our RTO partners.

Description

This entry level qualification reflects the skills and knowledge required of individuals who use information and communications technology (ICT) in any industry.

Job roles

Possible job titles relevant to this qualification include:

• office assistant
• records assistant
• junior office support.

This qualification provides basic digital literacy skills to support a wide range of varying industry occupations.

Entry Requirements

There are no entry requirements for this qualification.

Packaging Rules

• Total number of units = 14 

• 7 core units  plus 

• 7 elective units 

The elective units consist of:

• up to 7 from the elective units listed below
• up to 3 from elsewhere in ICA11 or any other Training Package or accredited course at Certificate II or III level.

The elective units chosen must be relevant to the work outcome and meet local industry needs.

Core units 

BSBOHS201A     Participate in OHS processes

BSBSUS201A      Participate in environmentally sustainable work practices

ICAICT201A      Use computer operating systems and hardware

ICAICT202A      Work and communicate effectively in an IT environment

ICAICT203A      Operate application software packages

ICAICT204A      Operate a digital media technology package

ICAWEB201A     Use social media tools for collaboration and engagement

Elective units 

CUFCAM201A     Assist with a basic camera shoot

CUFDIG201A     Maintain interactive content

CUFDIG303A     Produce and prepare photo images

CUFPOS201A    Perform basic vision and sound editing

CUFSOU204A    Perform basic sound editing

ICAICT205A      Design basic organisational documents using computing packages

ICAICT206A      Install software applications

ICAICT207A      Integrate commercial computing packages

ICAICT208A     Operate accounting applications

ICAICT209A     Interact with ICT clients

ICAICT210A     Operate database applications

ICAICT211A     Identify and use basic current industry-specific technologies

ICAICT212A     Incorporate Indigenous needs and perspectives into IT environment

ICASAS201A    Maintain inventories for equipment, software and documentation

ICASAS202A    Apply problem-solving techniques to routine IT malfunctions

ICASAS203A    Connect hardware peripherals

ICASAS204A    Record client support requirements

ICASAS205A    Maintain IT system integrity

ICASAS206A    Detect and protect from spam and destructive software

ICASAS207A    Protect and secure information assets

ICASAS208A    Maintain IT equipment and consumables

ICASAS209A    Connect and use a home-based local wireless network

ICPMM321C    Capture a digital image

Licencing Information

There is no link between this qualification and licensing, legislative or regulatory requirements. However users should confirm requirements with the relevant federal, state or territory authority. There may be some alignment with industry standard certification competencies.

Employability Skills

For this qualification each industry requires employability skills.
We outline the broad industry employability skills requirements. Please note that these may vary depending on qualification packaging options.

Industry/enterprise requirements for this qualification

Communication

• providing client support using verbal and non-verbal communication
• reading and writing basic workplace documents and technical manuals

Teamwork

• reporting identified software faults to appropriate persons accepting directions
• following instructions from supervisor or team leader

Problem-solving

• configuring operating systems to suit the work environment
• solving organisational problems by applying technology

Initiative and enterprise

• seeking feedback from users of new or upgraded technology
• selecting appropriate software and file formats for an activity

Planning and organising

• identifying work to be completed and then prioritising tasks
• planning and organising the selection, manufacture and location of hardware

Self-management

• establishing own work schedule and taking responsibility for own outputs in work and learning
• following occupational health and safety standards and organisational policies to avoid injury or illness
• observing environmentally sustainable work practices

Learning

• acquiring and using new or upgraded technology skills to enhance own learning
• keeping up-to-date with current industry-accepted hardware and software products

Technology

• selecting, installing and using computer software and hardware products  

Pathway Information

Pathways into the qualification

This is an entry level qualification.

Pathways from the qualification 

ICA30111 Certificate III in Information, Digital Media and Technology, or a range of other Certificate III qualifications.