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Qualification Details

SIR50112 - Diploma of Retail Management

Recognition of Prior Learning (RPL)

SIR50112 Diploma of Retail Management Qualification is offered by Get Qualified Australia via our RTO partners using a combination of Recognition of Prior Learning (RPL) and Skills Recognition.

Wherever possible, the qualification will be fully assessed using your career experience without the need for further study. If required, gap training is available from our RTO partners.

Description

This qualification reflects the skills and knowledge required of individuals who hold or wish to hold higher management positions. It applies to those who are providing support to senior management in a larger retail or wholesale outlet or who are responsible for managing a retail store or wholesale outlet.

Job roles 

Individuals with this qualification are able to perform roles, such as:

• manage a large retail or business-to-business enterprise
• manage a small to medium sized retail group store or franchise outlet
• manage an independent retail store
• manage a business-to-business outlet.

Possible job titles 

• store manager
• merchandise manager
• buyer
• sales manager
• area/regional manger

Entry Requirements

To undertake this qualification, individuals would be required to have retail management experience in roles, such as:

• managing store presentation and pricing
• leading and managing people
• providing a safe working environment.

Examples of evidence of retail management experience may include:

• job descriptions and references from current or past employers
• an entry interview to determine retail supervision experience.

Packaging Rules

• 9 units must be completed:

• 2 core units

• 7 elective units:

• a minimum of 4 units must be selected from the elective unit list below, 3 of which must be coded SIR

• a maximum of 3 units may be selected from any relevant Training Package or accredited course first packaged at AQF level 4, 5 or 6.

The choice of elective units must be guided by the core function or role of the current or intended work environment, local industry requirements, and the characteristics of the AQF level of this qualification.

Units chosen from other Training Packages must not duplicate units selected from or available in SIR07 V3 Retail Services Training Package.

Core units 

SIRXFIN005A Manage operations to budget

SIRXSLS009A Manage sales teams

Elective units 

Cleaning and Maintenance 

SIRXCLM402 Manage store facilities

Client and Customer Service 

SIRXCCS509 Manage business customers

Communication 

BSBADM502B Manage meetings

Computer Operations and ICT Management 

SIRXICT404 Adopt mobile commerce applications to improve sales and service

E-business 

SIRXEBS001A Acquire and retain online customers

SIRXEBS002A Manage retail brands online

SIRXEBS004A Select an e-business model

Finance 

BSBFIM501A Manage budgets and financial plans

SIRXFIN004A Manage financial resources

SIRXFIN006A Manage prices

Franchising 

BSBFRA501B Establish a franchise operation

BSBFRA502B Manage a franchise operation

BSBFRA503B Manage establishment of new sites or regions

BSBFRA504B Manage relationships with franchisees

BSBFRA505B Manage closure of a franchise

Governance and Legal Compliance 

SIRXGLC502 Establish business legal and legislative requirements

Human Resource Management 

BSBHRM502A Manage human resources management information systems

BSBHRM504A Manage workforce planning

BSBHRM506A Manage recruitment selection and induction processes

BSBLED401A Develop teams and individuals

BSBLED501A Develop a workplace learning environment

BSBWRK509A Manage industrial relations

SIRXHRM001A Administer human resources policy

SIRXHRM002A Recruit and select personnel

Inventory 

SIRXINV005A Control inventory

SIRXINV006A Develop purchasing strategies

SIRXINV404 Manage retail merchandise

SIRXINV407 Manage suppliers

Management and Leadership 

BSBINM501A Manage an information or knowledge management system

BSBMGT502B Manage people performance

BSBMGT515A Manage operational plan

BSBMGT516C Facilitate continuous improvement

BSBSUS501A Develop workplace policy and procedures for sustainability

SIRXMGT004A Analyse and communicate information

SIRXMGT005A Set strategic plans

SIRXMGT006A Initiate and implement change

SIRXMGT507 Manage staff through change

SIRXMGT508 Plan and prepare for business sustainability

SIRXMGT509 Manage diversity within the business

Marketing and Public Relations 

BSBMKG501B Identify and evaluate marketing opportunities

BSBMKG502B Establish and adjust the marketing mix

BSBMKG514A Implement and monitor marketing activities

BSBMKG608A Develop organisational marketing objectives

SIRXMPR006A Manage promotional activities

SIRXMPR007A Devise a strategic marketing plan

Merchandising 

SIRXMER405 Manage store presentation and pricing

Product Management 

SIRXPRO003A Review product or service performance

SIRXPRO005A Manage distribution processes

SIRXPRO006A Forecast product performance

SIRXPRO007A Improve supply and distribution chains

SIRXPRO504 Maximise product sales and market share

Quality and Innovation 

SIRXQUA002A Lead a team to foster innovation

SIRXQUA003A Create an innovative work environment

SIRXQUA004A Set up systems that support innovation

SIRXQUA006A Benchmark and continuously improve operational quality

Risk Management and Security 

SIRXRSK404 Control store security

Sales 

SIRXSLS008A Develop a sales strategy

SIRXSLS406 Manage sales and service delivery

Work Health and Safety 

BSBOHS501B Participate in the coordination and maintenance of a systematic approach to managing OHS

BSBOHS502B Participate in the management of the OHS information and data systems

BSBOHS503B Assist in the design and development of OHS participative arrangements

Working in Industry 

BSBWOR501B Manage personal work priorities and professional development

Licencing Information

No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of endorsement.

Employability Skills

The following information contains a summary of the employability skills as identified by the retail industry for this qualification. The employability skills facets described here are broad industry requirements that may vary depending on qualification packaging options.

Due to the high proportion of electives required by this qualification, the industry/enterprise requirements described above for each employability skill are representative of the business-to-business industry in general and may not reflect specific job roles. Learning and assessment strategies for this qualification should be based on the requirements of the units of competency for this qualification.

Industry/enterprise requirements for this qualification include: 

Communication

• negotiate effectively with business suppliers, team members and other managers on business requirements, values, directions and day-to-day operational matters
• research, read, analyse and communicate workplace information to team members and other managers
• write reports and complete business documentation in the context of the job role

Teamwork

• lead a retail or wholesale business team, mentoring and supporting team members in the context of a store or business management role
• participate in wider retail or wholesale business supervisory or management teams and networks, working independently to complete own tasks and also supporting other managers and team members where appropriate

Problem-solving

• apply strategic thinking to solve a range of operational retail or wholesale business problems, individually or in the context of a wider team management structure
• evaluate ideas in the context of practical business application and anticipate the implications and consequences of decisions
• review results and provide feedback to relevant team members and external customers

Initiative and enterprise

• create an operational business team customer service and continuous improvement environment across all performance areas
• provide positive feedback, encourage team to do things better and be personally receptive to team members’ innovative ideas
• translate ideas into action by creating a framework for practical implementation and review

Planning and organising

• establish and communicate clear goals and deliverables for self and team members in the context of organisational objectives and the current business situation
• coordinate resources to ensure that work is carried out according to timelines and priorities

Self-management

• understand how own job role fits into the context of the wider business values and directions
• work within a retail or wholesale business culture by practising customer-focused and inclusive behaviour
• manage personal presentation and time
• prioritise, delegate and complete tasks
• maintain own knowledge of the job role, review own performance, actively seek and build effective professional networks and act on advice and guidance

Learning

• identify personal strengths and weaknesses in the context of the job role and recognise how to personally learn best
• seek opportunities for formal education in the context of a current role or future retail job opportunities
• accept opportunities to learn new ways of doing things and share knowledge and skills with other managers and team members

Technology

• adapt to new business-related technology skill requirements and select and use retail or other information and communications technology where relevant to support business operations and planning in the context of key business performance objectives and personal job role

Pathway Information

This qualification is not appropriate for VET in Schools (VETiS) delivery.

Pathways from the qualification 

After achieving SIR50112 Diploma of Retail Management, individuals may undertake:

• SIR80112 Vocational Graduate Certificate in Retail Leadership.