WHAT IS SKILLS RECOGNITION & RPL:
Skills Recognition and Recognition of Prior Learning (RPL) allows people like you to achieve this qualification without any classroom study, and usually within weeks.
In order to obtain this qualification so quickly, all you need to do is supply evidence which proves your experience in the units that make up the qualification. Our Skills Recognition & RPL Facilitators will assist you with this process. From there, we’ll work with our RTO partners so that you’ll receive your qualification in no time!
Watch our video to learn more about the process, or continue reading to learn more about RPL.
DETAILS:
RPL Price: $1200
Who This Is For:
In order to achieve this qualification via Skills Recognition & RPL, you should be able to perform or have a strong knowledge of the skills listed in the course units below. You will need to be able to provide evidence of this knowledge, such as videos, photographs, work orders, your resume, letters of validation, and statements of attainment. The more evidence you can provide, the better your case. Feel free to read more about RPL and evidence suggestions here.
Why Get Qualified Australia:
We provide candidates with Skills Recognition & RPL services nationwide. You never need to visit our office, nor do you have to sit in a classroom. Our 100% money back guarantee ensures that, if we can’t get you qualified, you can get your money back. Please refer to our terms & conditions for more details. As Australia’s leading Skills Recognition & RPL Specialists, we offer hundreds of qualifications via dozens of our RTO partners..
How To Achieve This Qualification:
As this is not a course, you do not need to complete the units listed below. Instead, you simply need to prove that you’re competent in the units shown. Our Facilitators will help make this an easy process for you.
Want to know if you’re eligible to obtain this qualification via Skills Recognition & RPL? Then why not start a Free Skills Review today, and speak with an RPL Specialist to determine your eligibility. Take the initiative today. It only takes 3 minutes!
Units of Competency:
You’ll need to show you’re experienced in the following units:Total number of units = 13
3 core units plus
10 elective units , of which:
- 4 units must be from Group A elective units below
- 6 units may be from Group A or Group B elective units, or from qualifications at the same level or one higher in any endorsed Training Package or accredited course
- up to 2 units may be from a Certificate III level qualification.
Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.
Core Units
BSBCUS401 | Coordinate implementation of customer service strategies |
BSBLED401 | Develop teams and individuals |
BSBWHS401 | Implement and monitor WHS policies, procedures and programs to meet legislative requirements |
Elective Units
Group A
BSBCUE403 | Schedule customer engagement activity |
BSBCUE404 | Collect, analyse and record information |
BSBCUE405 | Survey stakeholders to gather and record information |
BSBCUE406 | Run a multicentre |
BSBCUE407 | Administer customer engagement technology |
BSBCUS402 | Address customer needs |
BSBCUS403 | Implement customer service standards |
BSBMGT401 | Show leadership in the workplace |
BSBMKG402 | Analyse consumer behaviour for specific markets |
BSBWOR403 | Manage stress in the workplace |
Group B
BSBCOM401 | Organise and monitor the operation of compliance management system |
BSBCOM402 | Implement processes for the management of a breach in compliance requirements |
BSBCOM403 | Provide education and training on compliance requirements and systems |
BSBCOM404 | Promote and liaise on compliance requirements, systems and related issues |
BSBHRM405 | Support the recruitment, selection and induction of staff |
BSBINM401 | Implement workplace information system |
BSBINN301 | Promote innovation in a team environment |
BSBLDR402 | Lead effective workplace relationships |
BSBLED501 | Develop a workplace learning environment |
BSBMGT402 | Implement operational plan |
BSBMGT403 | Implement continuous improvement |
BSBMGT405 | Provide personal leadership |
BSBPMG411 | Apply project quality management techniques |
BSBPMG415 | Apply project risk management techniques |
BSBPMG522 | Undertake project work |
BSBSLS501 | Develop a sales plan |
BSBSLS502 | Lead and manage a sales team |
BSBSUS301 | Implement and monitor environmentally sustainable work practices |
CHCINF505D | Meet statutory and organisation information requirements |
CHCPOL403C | Undertake research activities |
ICTSAS305 | Provide ICT advice to clients |
Awarded By
RTO
Asset Training Australia (Code 31718)
Australian Academy of Sales Pty Ltd (Code 40547)
National Training (Code 21792)
TexSkill Limited (Code 0156)
Additional information
NIL
Visit Get Qualified Australia’s Trade Licensing page for more information surrounding licensing
This qualification reflects the role of individuals with excellent communication and interpersonal skills who undertake complex customer interactions, often as a team leader and with significant authority to delegate. Duties at this level are varied and may include responding to complex customer requests handling complaints, coaching staff and completing related administrative tasks.
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