Employability Skill 

Industry/enterprise requirements for this qualification include: 

Communication

• convey workplace safety information to colleagues and supervisors
• interpret the requirements of clients
• listen to and understand work instructions, directions and feedback
• read and interpret workplace related documentation, such as manufacturer instructions, manuals and OHS requirements
• share information, e.g. with other staff
• speak clearly and directly to relay information

Teamwork

• work as an individual and a team member
• work with diverse individuals and groups
• identify and use the strengths of other team members
• give feedback

Problem-solving

• identify materials, stains and appropriate cleaning methods
• assess and apply environmentally sustainable solutions
• apply basic numeracy skills to workplace requirements involving measuring and counting
• develop practical and creative solutions to workplace problems
• show independence and initiative in identifying problems
• solve problems individually or in teams
• use numeracy skills to solve problems, for example time management, using resources
• resolve client concerns relative to workplace responsibilities

Initiative and enterprise

• adapt to new situations
• be creative in response to workplace challenges, for example within relevant guidelines and protocols
• generate a range of options in response to workplace matters
• translate ideas into action within scope of own work role
• develop innovative solutions, for example within a team or supervised work context and within established guidelines

Planning and organising

• collect, analyse and organise information
• plan and organise work spaces and work
• be appropriately resourceful
• take initiative and make decisions within workplace role and authorised limits
• determine or apply required resources
• adapt resource allocations to cope with contingencies

Self-management

• be self-motivated in relation to requirements of own work role
• articulate own ideas and vision within a team or supervised work context
• monitor and evaluate own performance within a team or supervised work context
• take responsibility at the appropriate level

Learning

• be open to learning new ideas and techniques
• learn in a range of settings, including informal learning
• participate in ongoing learning
• learn in order to accommodate change
• learn new skills and techniques
• take responsibility for own learning
• contribute to the learning of others, for example by sharing information

Technology

• use technology and related workplace equipment
• use basic technology skills to organise data
• adapt to new technology skill requirements
• apply OHS knowledge when using technology