Employability skill 

Industry/enterprise requirements for this qualification 

Communication 

• listen to and understand work instructions, directions and feedback
• speak clearly and directly to relay information
• read and apply workplace-related documentation, such as Australian standards and Australian Competition and Consumer Commission product safety guidelines
• prepare customer documentation
• interpret the needs of team members from clear information and feedback
• apply basic numeracy skills to workplace requirements involving measuring and calculating
• establish and use networks
• share information with other staff

Teamwork 

• work with diverse individuals and groups
• apply knowledge of own role as part of a team
• identify and use the strengths of other team members
• give and receive feedback to assist in meeting own, team and enterprise goals
• apply strategies to support team members and prevent conflict within work teams

Problem solving 

• develop practical solutions to workplace problems
• show independence and initiative in identifying problems
• solve problems individually or in teams
• apply a range of strategies in problem solving
• use numeracy skills to solve problems, e.g. time management and simple calculations
• listen to and resolve concerns in relation to workplace issues
• resolve client concerns relative to workplace responsibilities

Initiative and enterprise 

• adapt to new situations
• be creative in response to workplace challenges
• identify opportunities that might not be obvious to others
• generate a range of options in response to workplace matters
• develop innovative solutions within established guidelines

Planning and organising 

• collect and organise information
• use basic business systems for planning and organising
• take initiative and make decisions within workplace role and authorised limits
• participate in continuous improvement and planning processes
• work within or establish clear work goals and deliverables
• identify resources required for workplace tasks
• manage own time and priorities
• adapt resource allocations to cope with contingencies

Self-management 

• be self-motivated
• implement sustainable practices
• monitor and evaluate own performance
• take responsibility at the appropriate level

Learning 

• be open to learning new ideas and techniques
• participate in ongoing learning
• learn new skills and techniques
• take responsibility for own learning
• contribute to the learning of others by sharing information
• participate in developing own learning plans, for example as part of performance management

Technology 

• apply a range of tools and items of equipment in servicing and maintaining swimming pools and spas
• use technology and related workplace equipment
• use a range of manual and electronic measuring instruments to assess water quality
• use basic technology skills to organise data
• adapt to new technology skill requirements
• apply WHS knowledge when using technology

This is an entry-level qualification that provides the competencies required by swimming pool and spa technicians to routinely maintain swimming pools and spas in domestic, commercial and public settings.

The qualification is suitable for an Australian Apprenticeship pathway.