This qualification has no formal entry requirement. However, it should be noted that this qualification is not intended to supply operational or technical skills that are used in conjunction with competitive systems and practices skills and knowledge.

The qualification assumes that a learner has current or past work experience where operational or technical skills have already been gained and a managerial or technician level of responsibility exists. The qualification is not suitable for direct entry from school.

There are no specific licences that relate to this qualification.

Visit Get Qualified Australia’s Trade Licensing page for more information surrounding licensing

The following contains a summary of the employability skills as identified by industry for this qualification. This table should be interpreted in conjunction with the detailed requirements of each unit of competency packaged in this qualification. The outcomes described here are broad industry requirements that reflect skill requirements for this level.

Industry/enterprise requirements for this qualification include: 

Communication 

• Manage implementation of OHS procedures and develop and distribute related safety information
• Develop standardised documentation on behalf of an area or group of work teams
• Share and discuss information with others about enterprise activities
• Develop and communicate workplace procedures
• Provide information and clarifications to team leaders and other employees on workplace procedures
• Provide and interpret instructions, specifications, standard operating procedures and other work-related documents
• Provide assistance or information to relevant personnel
• Debrief on workplace changes with relevant stakeholders
• Record production or other work-related information
• Access and use workplace communication tools and equipment
• Apply numeracy skills to work procedures
• Provide information about team activities to managers, supervisors and customers

Teamwork 

• Identify roles of work teams where teamwork is used as the form of work organisation
• Supervise and lead others in a production environment
• Share work related information with peers, including team members, supervisors and management
• Identify hazards to employees and visitors
• Identify the value chain and advise other employees as to how they can contribute to the final quality of the product
• Review changes to work practices and work relationships with team leaders and other employees
• Provide assistance with planning work operations, as required
• Seek assistance with work operations from specialists and other employees, as required
• Participate in multidisciplinary teams, as required

Problem-solving 

• Monitor operations, administration, logistics and maintenance activities
• Analyse inconsistencies, non-compliances, faults or hazards
• Identify factors within work area that are a constraint to work efficiency or reaching of production outcomes
• Identify essential and non-essential practices
• Implement methods of increasing features/benefits of products or processes
• Monitor responsibilities of teams and make improvements to work organisation
• Identify process steps which cause a problem and implement improvement processes
• Monitor OHS performance and implement OHS improvement processes
• Compare shift or area required performance with actual performance
• Identify situations where compliance to specifications or safety standards is unlikely
• Identify, recommend and implement improvements
• Distinguish between random and identifiable causes of work problems
• Identify causes of identified faults and take appropriate action
• Investigate causes of quality deviations
• Undertake root cause analysis (RCA)
• Identify deviations and fault patterns

Initiative and enterprise 

• Mange procedures and systems for optimum outcomes
• Analyse feedback on procedures and systems
• Analyse problems, implications or suggestions for improvements
• Adjust work activities according to changes in customer requirements
• Identify methods of increasing contribution of work teams to the value chain
• Identify and implement changes and improvements
• Monitor processes and equipment to ensure cost-efficiency
• Manage 5S procedures
• Implement and monitor work practices to reduce waste
• Participate in multidisciplinary teams to develop new products or processes

Planning and organising 

• Plan work of teams to meet required standards
• Ensure work areas comply with OHS procedures
• Identify and manage processes, tools and materials
• Implement improvements in accordance with procedures
• Monitor and adjust production/process
• Distinguish between essential and non-essential practices
• Implement use of planning tools within work of teams
• Monitor implementation of 5S procedures in teams
• Determine and prioritise required actions
• Collect, organise and analyse information from work activities
• Monitor work activities according to safety and workplace standards
• Set production targets and outcomes
• Interpret data and information as required by own job
• Ask questions to ensure there is understanding of work requirements in teams and among other employees

Self-management 

• Recommend methods of increasing own contribution to the value chain
• Adjust work processes according to procedures and customer requirements
• Identify and manage impact of change in own work
• Minimise waste in own work activity
• Assess own work performance
• Set personal objectives for work performance
• Manage own time

Learning 

• Identify skill requirements of self and team members
• Arrange skill development training for self and others
• Adapt to changing work requirements
• Ask questions to aid learning of others
• Identify personal skill gaps and additional skill needs
• Ask questions to ensure understanding of own work requirements
• Monitor own work and identify areas for improvement
• Seek feedback on work performance
• Provide feedback on work performance to team leaders and team members

Technology 

• Monitor technology to ensure safety according to legislative requirements and workplace standards
• Identify equipment and processes appropriate for jobs and skill levels of employees
• Provide appropriate equipment to ensure safety and efficiency according to skill levels of employees
• Assess operational efficiency of technology within own skill level and that of team members
• Act on reports of faulty operation of equipment
• Analyse data and other information from equipment reports
• Conduct failure mode effects analyses
• Use information technology appropriate for job
• Manage maintenance procedures appropriate to job and processes according to skill levels of team members

The MSS50312 Diploma of Competitive Systems and Practices specifies the competencies required by managers, technical specialists or those in similar job roles that are responsible for the implementation of competitive systems and practices in an organisation.

This qualification provides the skills and knowledge required by a manager or technical specialist to determine and supervise the strategy for implementing competitive systems and practices in an organisation and the organisation’s value chain. The qualification packaging has been developed on an assumption that competency will be developed through a combination of on and off-the-job learning strategies.

This qualification provides the skills needed to improve efficiency in an organisation through the implementation of competitive systems and practices. It complements but does not duplicate qualifications supplying operational, production, maintenance, logistics or other technical skills to industry. Where these skills are required appropriate qualifications from other Training Packages should be considered.

The skills in this qualification are often known in industry under a variety of titles many of which relate to manufacturing which is the origin of many competitive systems and practices. The most common term is lean manufacturing. However, other names for some of the system skills and techniques include agile manufacturing, lean operations, six sigma, lean six sigma, and so on.

Job roles/employment outcomes 

The main target job roles related to this qualification are:

• people with operating responsibility for a whole area, site or organisation who are managing the implementation of competitive systems and practices
• technicians and other specialists providing high-level support and supervision of the implementation of competitive systems and practices across an organisation or site.

The target job roles may be in small or large organisations in production or operations, office maintenance, transport and logistics, and other job roles requiring the skills delivered by completing the qualification.

Application 

The primary application of this qualification is where an individual has responsibility for determining, implementing and managing the implementation of competitive systems and practices across an organisation. Responsibilities may also include liaison with the organisation’s value chain on implementing and measuring the performance of competitive systems and practices.

This qualification provides competitive systems and practices skills that can be applied in the following organisations and environments:

• manufacturing enterprises
• mining and service organisations
• office environments
• organisations in a manufacturing value chain, such as:

• suppliers
• customers
• distributors, warehouses, transport suppliers and other logistics support organisations

• professional service suppliers, for example, legal, engineering, accounting, auditing, and education and training suppliers that may be assisting other organisations in implementing competitive systems and practices
• other organisations implementing competitive systems and practices, for example, Government Departments, healthcare providers, transport organisations, and so on.

• Advanced Diploma of Competitive Systems and Practices (Release 1)
• Certificate III in Work Health and Safety