Not applicable.

There is no direct link between this qualification and licensing, legislative and/or regulatory requirements. However, where required, a unit of competency will specify relevant licensing, legislative and/or regulatory requirements that impact on the unit.

Visit Get Qualified Australia’s Trade Licensing page for more information surrounding licensing

The following contains a summary of the employability skills required by industry for this qualification. The employability skills facets described here are broad industry requirements that may vary depending on qualification packaging options.

Communication

• consulting with stakeholders and undertaking advocacy for target groups
• developing collaborative relationships and cultivating new and existing partnerships
• reading and interpreting structurally intricate texts
• using conflict resolution and negotiation skills, and applying techniques and tools to identify and change thinking and practice
• using highly developed interpersonal and language skills to model and encourage collaborative thinking

Teamwork

• building trust, confidence and respect of diverse groups and individuals
• creating a collective responsibility for innovation and changes in practice to respond to client needs
• cultivating collaborative and participative work relationships

Problem-solving

• developing strategies to maximise the asset value of human resources
• promoting changes to thinking, practice and learning strategies using a range of tools and techniques
• researching trends in the industry and analysing research information
• securing data and records
• systematically evaluating strategic outcomes

Initiative and enterprise

• applying a range of concepts and principles to develop a learning strategy
• conducting situational analyses
• encouraging learning via an active learning partnership
• promoting innovation and entrepreneurial thinking, and exploring and identifying innovation activity and needs in a given context
• identifying emerging business opportunities
• shaping strategic thinking and inspiring others through a shared vision
• using creativity in coaching and mentoring techniques
• using influencing strategies

Planning and organising

• determining the relationship between human capital and organisational requirements
• establishing rules and procedures, and reporting on programs as required
• framing research strategies in consideration of available resources
• maintaining currency and relevance of information
• planning and developing people, including career development and human capital that links to performance and organisational learning imperatives
• planning, developing and implementing a mentoring program
• prioritising and implementing strategies for deploying human capital
• reviewing performance of resources and people
• setting business targets and identifying resource requirements

Self-management

• acting as a role model in the workplace
• complying with legislative requirements, codes of practice and organisational policies and procedures
• conducting activities ethically, cooperatively and respectfully
• demonstrating professionalism in all aspects of work
• leading sustainable innovative practices
• maintaining professional standards
• maintaining self-efficacy and promoting personal reflection on own leadership styles and approaches

Learning

• assisting an organisation to harness learning to achieve improved capabilities and sustainable outcomes
• conducting career development sessions
• contributing to the learning of others by developing organisational learning strategies
• developing, reviewing and updating career plans with individuals and groups
• forming partnership learning programs
• inducting mentors and mentees
• reflecting upon and evaluating personal leadership style, and personal and professional competencies
• seeking expert advice on behalf of others

Technology

• analysing and implementing technological and system requirements
• reviewing and implementing improved electronic business systems, sales, and network and learning technology within the organisation
• selecting suitable technology and technical services
• using a wide range of online and computer-based technologies
• using agreed technology
• using basic desktop applications to manage the contribution of learning to human capability enhancement (capital value)
• using recordkeeping and reporting systems
• using technology to discover, access, store, manage and report on research

This qualification reflects the skills and knowledge required of individuals who apply highly specialised knowledge and skills in the field of organisational learning and capability development. In these roles they are required to generate and evaluate complex ideas; and to initiate, design and execute major learning and development functions within an organisation. Typically, they would have full responsibility and accountability for the personal output and work of others.

This qualification may apply to leaders and managers in an organisation where learning is used to build organisational capability.

Job roles 

Job roles and titles vary across different industry sectors. Possible job titles and roles relevant to this qualification include:

• general manager human resources
• general manager/head of school registered training organisation (RTO)
• director, workforce planning and development
• learning and development senior consultant
• manager, learning and change management
• manager, learning and development.

• Diploma of Vocational Education and Training
• Diploma of Training Design and Development
• Certificate III in Work Health and Safety