Employability Skill 

Industry /enterprise requirements for this qualification include :

Communication 

• Implement and monitor communication systems and procedures required for aviation ground operations
• Read and interpret relevant regulations, instructions, signs and labels applicable to the supervision of aviation ground operations
• Speak clearly and directly on matters related to aviation ground operations
• Listen to and interpret verbal information related to aviation ground operations
• Write documents as part of duties, including completion of relevant forms, timesheets, service logs and incident reports
• Negotiate issues with others in the course of aviation ground operations
• Recognise and interpret non-verbal signs, signals and behaviour
• Use relevant communication equipment.

Teamwork 

• Collaborate with others in the course of aviation ground operations
• Provide leadership to other personnel in the aviation ground workplace
• Motivate others in the workplace
• Assist others in the workplace to achieve and maintain competence
• Assist in the resolution of any interpersonal conflicts that may arise during aviation ground operations
• Avoid and prevent the harassment of others in the workplace
• Work with persons of different ages, gender, race, religion, political persuasion, etc.

Problem solving 

• Identify and solve or report problems arising in the course of aviation ground operations
• Monitor and anticipate problems that may occur in the course of aviation ground operations including hazards and risks and take appropriate action to report or resolve the problems within limits of responsibility
• Identify and control hazards and risks in a range of aviation ground situations and take appropriate precautions
• Use mathematics to solve various calculations related to aviation ground operations.

Initiative and enterprise 

• Modify activities dependent on differing aviation ground situations and contingencies
• Take appropriate initiatives in a range of operational situations such as those above
• Respond appropriately to any changes in equipment, standard operating procedures and the working environment.

Planning and organising 

• Follow and apply operational and emergency plans, systems and procedures
• Monitor systems and procedures for compliance with regulations and codes of practice
• Implement the workplace security and safety management systems
• Monitor and evaluate operational performance and compliance
• Collect and interpret information needed in the course of aviation ground operations
• Organise and plan own work activities
• Manage time and priorities in the course of aviation ground operations.

Self management 

• Interpret and apply regulations and instructions
• Establish and follow own work plans and schedules
• Evaluate own work performance.

Learning 

• Contribute to learning and assessment activities in the workplace
• Assist others to adapt to any changes in workplace systems, equipment, procedures and the workplace operating environment
• Assist in the instruction, coaching or mentoring of others in the workplace
• Contribute to the assessment of the competence of others in the workplace
• Assist in the creation of a learning environment in the warehouse and storage workplace
• Adapt own competence in response to any changes in aviation ground operations
• Update own knowledge and skills required for aviation ground activities.

Technology 

• Use equipment and materials required during aviation ground operations
• Follow and apply operational and servicing instructions for equipment used during aviation ground operations
• Follow and apply OH&S procedures when using and servicing aviation ground equipment and facilities.