Employability Skill 

Industry/enterprise requirements for this qualification include: 

Communication

• listen to, understand and give work instructions, directions and feedback
• speak clearly and directly to relay information
• negotiate effectively with clients
• read and interpret workplace related documentation, such as work instructions, manufacturer specifications and product labels
• write reports as required
• interpret the needs of team members from clear information and feedback
• apply basic numeracy skills to workplace requirements involving measuring and counting
• share information with other staff, colleagues, clients and others
• communicate with colleagues and supervisors regarding safe work practices and own work role

Teamwork

• lead and develop teams
• work with diverse individuals and groups
• apply knowledge of own role as part of a team and of the roles of all team members
• identify and use the strengths of other team members
• recruit and manage staff

Problem-solving

• develop practical and creative solutions to workplace problems
• assess, develop and apply environmentally sustainable solutions
• control materials and resources for the work site
• prepare quotations
• develop appropriate responses to workplace safety matters
• show independence and initiative in identifying problems
• solve problems individually or in teams
• use numeracy skills to solve problems, e.g. time management and simple calculations
• test assumptions and take context into account
• listen to and resolve concerns in relation to workplace issues
• resolve client concerns relative to workplace responsibilities

Initiative and enterprise

• secure new business opportunities
• represent the business to clients and others
• adapt to new situations
• be creative in response to workplace challenges
• identify opportunities that might not be obvious to others
• generate a range of options in response to workplace matters
• translate ideas into action
• develop innovative solutions within established guidelines

Planning and organising

• collect, analyse and organise information
• plan and organise for a safe work site
• plan for and organise sustainability strategies within the workplace
• be appropriately resourceful
• take initiative and make decisions within workplace role and authorised limits
• work within and establish clear work goals and deliverables
• determine or apply required resources
• allocate resources to tasks and workplace requirements
• manage time and priorities
• adapt resource allocations to cope with contingencies

Self-management

• be self-motivated
• articulate own ideas and vision
• balance own ideas, values and vision with workplace values and requirements
• monitor and evaluate own performance
• take responsibility at the appropriate level

Learning

• be open to learning new ideas and techniques
• learn in a range of settings, including informal learning
• participate in ongoing learning
• learn in order to accommodate change
• learn new skills and techniques
• take responsibility for own learning
• contribute to the learning of others by sharing information
• apply a range of learning approaches
• participate in developing own learning plans, e.g. as part of performance management

Technology

• use technology and related workplace equipment
• use basic technology skills to organise data
• adapt to new technology skill requirements
• apply OHS knowledge when using technology
• apply technology as a management tool