This qualification has no formal entry requirement. However, it should be noted that this qualification is not intended to supply operational or technical skills that are used in conjunction with competitive systems and practices skills and knowledge.

This qualification assumes that a learner has current or past work experience where operational or technical skills have already been gained and a managerial or technician level of responsibility exists. The qualification is not suitable for direct entry from school.

There are no specific licences that relate to this qualification. 

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The following contains a summary of the employability skills as identified by industry for this qualification. This table should be interpreted in conjunction with the detailed requirements of each unit of competency packaged in this qualification. The outcomes described here are broad industry requirements that reflect skill requirements for this level.

Industry/enterprise requirements for this qualification include: 

Communication 

• Design and manage implementation of OHS procedures
• Develop and distribute safety information
• Develop standardised documentation in an enterprise
• Share and discuss information with others about enterprise activities
• Develop and communicate workplace procedures
• Provide information and clarifications to employees on workplace procedures
• Develop instructions, specifications, standard operating procedures and other work-related documents
• Provide assistance or information to relevant personnel
• Discuss workplace changes with relevant stakeholders
• Design records for production and other required work-related information
• Develop workplace communication tools and procedures
• Apply numeracy skills to work procedures
• Provide information about activities to managers, shareholders, supervisors and customers

Teamwork 

• Identify work organisation appropriate for processes and equipment, and employee skill and employment arrangements
• Supervise and lead others in a production environment
• Share production or work related information with peers, including team members, supervisors and management
• Eliminate or manage hazards to employees and visitors to ensure safety
• Map the value chain and identify means by which employees can contribute to the final quality of the product
• Identify, document and explain required changes to work practices and work organisation to team leaders and other employees
• Provide assistance with planning work operations, as required
• Seek assistance with work operations from specialists and other employees, as required
• Participate in multidisciplinary teams, as required

Problem-solving 

• Establish and manage production and maintenance activities
• Analyse inconsistencies, non-compliances, faults or hazards
• Investigate major failures, safety incidents and quality non-compliances
• Identify factors that are a constraint to work efficiency or reaching of production outcomes
• Establish processes to identify essential and non-essential practices
• Develop methods of increasing features/benefits of products or processes
• Analyse responsibilities of teams and make improvements to work organisation
• Analyse process steps which cause a problem and identify improvement processes
• Establish OHS performance and improvement processes
• Compare enterprise or factory required performance with actual performance
• Identify situations where compliance to specifications or safety standards is unlikely
• Identify recommend and implement improvements
• Distinguish and analyse random and identifiable causes of work problems
• Identify causes of identified faults and implement appropriate action
• Investigate causes of quality deviations
• Undertake root cause analysis (RCA)
• Identify deviations and fault patterns

Initiative and enterprise 

• Manage procedures and systems for optimum outcomes
• Design and implement feedback systems for workplace activities
• Analyse problems and suggestions for improvements
• Adjust production activities according to changes in customer requirements
• Identify methods of increasing contribution of the enterprise to the value chain
• Identify and implement changes and improvements
• Monitor processes and equipment to ensure cost-efficiency
• Design and implement 5S procedures in an enterprise or factory
• Establish workplace practices to identify and reduce waste
• Establish multidisciplinary teams to develop new products or processes

Planning and organising 

• Plan work organisation to meet required standards
• Establish systems to ensure work areas comply with OHS procedures
• Identify and manage processes, equipment and materials
• Establish procedures to identify improvements
• Monitor and adjust production/processes to meet customer requirements
• Distinguish between essential and non-essential practices
• Design planning tools for use within work teams
• Manage implementation of 5S procedures in factory or enterprise
• Determine and prioritise required actions
• Establish procedures to collect, organise and analyse information from work activities

Self-management 

• Monitor work activities according to safety and workplace standards
• Set production targets and outcomes
• Interpret data and information as required by own job
• Ask questions to ensure there is understanding of work requirements in teams and among other employees
• Recommend methods of increasing own contribution to the value chain
• Adjust work processes according to procedures and customer requirements
• Identify and manage impact of change on own work
• Minimise waste in own work activity
• Assess own work performance
• Set personal objectives for work performance
• Manage own time

Learning 

• Identify skill requirements of self and employees
• Arrange skill development training for self and others
• Adapt to changing work requirements
• Ask questions to aid learning of others
• Identify personal skill gaps and additional skills needs
• Ask questions to ensure understanding of own work requirements
• Monitor own work and identify areas for improvement
• Seek feedback on work performance
• Provide feedback on work performance to other employees

Technology 

• Establish processes to monitor technology to ensure safety according to legislative requirements and workplace standards
• Identify equipment and processes appropriate for jobs and skill levels of employees
• Provide appropriate equipment to ensure safety and efficiency according to skill levels of employees
• Assess operational efficiency of technology
• Act on reports of faulty operation of equipment
• Analyse data and other information from equipment reports
• Conduct failure mode effects analyses
• Use information technology appropriate for job
• Establish maintenance procedures appropriate to equipment. job and processes according to skill levels of employees

The MSS60312 Advanced Diploma of Competitive Systems and Practices specifies the competencies required by managers and technical specialists responsible for the implementation of competitive systems and practices in an organisation.

This qualification provides the skills and knowledge required by a manager or technical specialist to determine and supervise the strategy for implementing competitive systems and practices in a large organisation and in the organisation’s value chain, or in an organisation where the implementation of competitive systems and practices is particularly complex. The qualification packaging has been developed on an assumption that competency will be developed through a combination of on and off-the-job learning strategies.

This qualification provides the skills needed to improve efficiency in an organisation through the implementation of competitive systems and practices. It complements but does not duplicate qualifications supplying operational, production, maintenance, logistics or other technical skills to industry. Where these skills are required appropriate qualifications from other Training Packages should be considered.

The skills in this qualification are often known in industry under a variety of titles many of which relate to manufacturing which is the origin of many competitive systems and practices. The most common term is lean manufacturing. However, other names for some of the system skills and techniques include agile manufacturing, lean operations, six sigma, lean six sigma, and so on.

Job roles/employment outcomes 

The main target job roles related to this qualification are:

• people with operating responsibility for a whole area, site or organisation and who are managing the implementation of competitive systems and practices
• technicians and other specialists providing high-level support and supervision of the implementation of competitive systems and practices across an organisation or site.

The target job roles may be in large organisations in production or operations, office maintenance, transport and logistics or in small or medium organisations where the implementation of competitive systems and practices is particularly complex.

Application 

The primary application of this qualification is where an individual has responsibility for determining, implementing and managing the implementation of competitive systems and practices across an organisation. The qualification targets individuals working on competitive systems and practices implementation scenarios in large organisations or where the implementation of competitive systems and practices is particularly complex because of either the complexity of processes and equipment, a large and extended value chain, or the extent of change required for effective competitive systems and practices implementation.

Responsibilities may also include liaison with the organisation’s value chain on implementing and measuring the performance of competitive systems and practices.

This qualification provides competitive systems and practices skills that can be applied in the following organisations and environments:

• manufacturing enterprises
• mining and service organisations
• organisations in a manufacturing value chain, such as:

• suppliers
• customers
• distributors, warehouses, transport suppliers and other logistics support organisations

• professional service suppliers, for example, legal, engineering, accounting, auditing, and education and training suppliers that may be assisting other organisations in implementing competitive systems and practices
• other organisations implementing competitive systems and practices, for example, Government Departments, healthcare providers, transport organisations, and so on.

• Diploma of Management
• Certificate III in Work Health and Safety