This qualification has no formal entry requirement. However, it should be noted that this qualification is not intended to supply operational or technical skills that are used in conjunction with competitive systems and practices skills.

This qualification assumes that a learner has current or past work experience where operational or technical skills have already been gained and a supervisory or similar level of responsibility exists. This qualification is not suitable for direct entry from school.

There are no specific licenses that relate to this qualification. However, some units in this qualification may have licensing or regulatory requirements depending on the work context. Local regulations should be checked for details.

Visit Get Qualified Australia’s Trade Licensing page for more information surrounding licensing

The following table contains a summary of the employability skills as identified by industry for this qualification. This table should be interpreted in conjunction with the detailed requirements of each unit of competency packaged in this qualification. The outcomes described here are broad industry requirements that reflect skill requirements for this level.

Industry/enterprise requirements for this qualification include: 

Communication 

• Implement OHS procedures and distribute related safety information
• Complete, access and interpret standardised documentation on behalf of self and other team members
• Share and discuss information with others about work activities
• Access and apply workplace procedures
• Provide information to team members about workplace procedures
• Read and interpret instructions, specifications, standard operating procedures and other work-related documents
• Seek assistance or information from relevant personnel or supervisors
• Debrief on workplace changes with relevant stakeholders
• Record work-related information
• Access and use workplace communication tools and equipment
• Apply numeracy skills to work procedures
• Provide information about team activities to supervisors, managers and customers

Teamwork 

• Identify roles of other work colleagues, including formal team members, where teamwork is used as the form of work organisation
• Lead others in an operational environment
• Share production or work-related information with peers, including team members, supervisors and management
• Identify hazards to self and other team members
• Recognise the value chain and advise team members as to how they can contribute to the final quality of the product
• Review changes to work practices and work relationships with supervisors
• Provide assistance with work operations, as required
• Seek assistance with work operations, as required
• Participate in multidisciplinary teams, as required

Problem solving 

• Monitor workplace activities
• Report inconsistencies, non-compliances, faults or hazards
• Identify factors within team or work area that are a constraint to work efficiency or reaching of production outcomes
• Distinguish between essential and non-essential practices
• Implement methods of increasing features/benefits of products or processes
• Monitor jobs within team and make improvements to work organisation
• Note steps which cause a problem and implement improvement process
• Improve OHS
• Compare required performance with actual performance
• Identify situations where compliance to specifications or safety standards is unlikely
• Recommend and implement improvements
• Distinguish between random and identifiable causes of work problems
• Identify causes of identified faults and take appropriate action
• Investigate causes of quality deviations
• Undertake root cause analysis (RCA)
• Identify deviations and fault patterns

Initiative and enterprise 

• Provide feedback on procedures and systems
• Analyse feedback on procedures and systems
• Analyse problems, implications or suggestions for improvements
• Adjust work activity according to changes in work requirements
• Take correct action and follow procedures
• Identify methods of increasing own and team contribution to the value chain
• Recommend changes and improvements
• Take action to make improvements
• Implement changes
• Monitor actions to ensure cost-efficiency
• Implement 5S procedures
• Implement work practices to reduce waste
• Participate in multidisciplinary teams to develop new products or processes

Planning and organising 

• Plan own work and work of team to meet required standards
• Ensure the work area complies with OHS procedures
• Organise processes, operations, tools and materials
• Implement improvements in accordance with procedures
• Monitor and adjust production/process
• Distinguish between essential and non-essential practices
• Set the workplace in order
• Implement use of planning tools within work of team
• Implement 5S procedures
• Determine and prioritise required actions
• Collect, organise and analyse information from work activity

Self-management 

• Conduct all work activities according to safety and workplace standards
• Implement and maintain housekeeping standards
• Achieve operational outcomes
• Monitor own performance
• Interpret data and information as required by own job
• Ask questions to ensure understanding of own work requirements
• Recommend methods of increasing own contribution to the value chain
• Adjust work processes according to procedures
• Identify and manage impacts in own work area
• Monitor resource use and minimise waste in own work activity
• Keep the workplace clean and tidy
• Assess own work
• Set personal objectives for work performance
• Manage own time

Learning 

• Attend skill development training
• Adapt to changing work requirements
• Ask questions to aid learning
• Identify skill requirements of self and team members
• Seek skills development and training to meet needs
• Identify personal skill gaps and additional skills needs
• Ask questions to ensure understanding of own work requirements
• Monitor own work and identify areas for improvement
• Seek feedback on work performance
• Provide feedback on work performance

Technology 

• Work with technology safely and according to workplace standards
• Identify equipment and processes appropriate for job and skill level
• Handle and use equipment correctly and safely and within skill level
• Assess operational efficiency of technology within own skill level and that of team members
• Recognise and report faulty operation of equipment
• Collect and apply data and information from technology
• Use information technology appropriate for job
• Implement maintenance procedures appropriate to job and skill level of team and operations

This qualification reflects the skills and knowledge required of individuals and specifies the competencies required by team leaders or those in similar job roles that are responsible for the implementation of competitive systems and practices in the work of a team or in a work area.

This qualification provides the skills and knowledge required by a team leader or other person to implement competitive systems and practices in the work of a team or work group, or by a specialist in competitive systems and practices. The qualification packaging has been developed on an assumption that competency will be developed through a combination of on and off-the-job learning strategies.

This qualification provides the skills needed to improve efficiency in a team or work area as well as in a persons own work role through the implementation of competitive systems and practices. It complements but does not duplicate qualifications supplying operational, production, maintenance, logistics or other technical skills to industry. Where these skills are required appropriate qualifications from other Training Packages should be considered.

The skills in this qualification are often known in industry under a variety of titles many of which relate to manufacturing which is the origin of many competitive systems and practices. The most common term is lean manufacturing. However, other names for some of the system skills and techniques include agile manufacturing, lean operations, six sigma, lean six sigma, and so on.

Job roles/employment outcomes 

Job roles related to this qualification may be in small or large organisations and include individuals who provide a specialist support role in competitive systems and practices for an organisation. The target job roles may be in production or operations, office, maintenance, transport and logistics, and other job roles requiring the skills delivered by completing the qualification.

In addition to the job roles listed above, employment outcomes related to this qualification also include working as a member of a project team implementing competitive systems and practices.

Application 

The primary application of this qualification is where an individual has responsibility for leading and implementing competitive systems and practices in a work area or in the work of a team. The qualification also applies to individuals who act as technical resource personnel for others in the implementation of competitive systems and practices. The emphasis in the qualification is on leading and implementing competitive systems and practices as well as applying the competencies to ones own work.

This qualification provides competitive systems and practices skills that can be applied in the following organisations and environments:

• manufacturing enterprises
• mining and service organisations
• office environments
• organisations in a value chain, such as:

• suppliers
• customers
• distributors, warehouses, transport suppliers and other logistics support organisations

• professional service suppliers, for example, legal, engineering, accounting, auditing, and education and training suppliers that may be assisting other organisations in implementing competitive systems and practices
• other organisations implementing competitive systems and practices, for example, Government Departments, healthcare providers, transport organisations, and so on.

• Diploma of Competitive Systems and Practices (Release 1)
• Certificate III in Work Health and Safety