WHAT IS SKILLS RECOGNITION & RPL:

    Skills Recognition and Recognition of Prior Learning (RPL) allows people like you to achieve this qualification without any classroom study, and usually within weeks.

    In order to obtain this qualification so quickly, all you need to do is supply evidence which proves your experience in the units that make up the qualification. Our Skills Recognition & RPL Facilitators will assist you with this process. From there, we’ll work with our RTO partners so that you’ll receive your qualification in no time!

    Watch our video to learn more about the process, or continue reading to learn more about RPL.

    DETAILS:

    RPL Price: $1600

    Terms & Conditions

    Who This Is For:

    In order to achieve this qualification via Skills Recognition & RPL, you should be able to perform or have a strong knowledge of the skills listed in the course units below. You will need to be able to provide evidence of this knowledge, such as videos, photographs, work orders, your resume, letters of validation, and statements of attainment. The more evidence you can provide, the better your case. Feel free to read more about RPL and evidence suggestions here.

    Why Get Qualified Australia:

    We provide candidates with Skills Recognition & RPL services nationwide. You never need to visit our office, nor do you have to sit in a classroom. Our 100% money back guarantee ensures that, if we can’t get you qualified, you can get your money back. Please refer to our terms & conditions for more details. As Australia’s leading Skills Recognition & RPL Specialists, we offer hundreds of qualifications via dozens of our RTO partners..

    How To Achieve This Qualification:

    As this is not a course, you do not need to complete the units listed below. Instead, you simply need to prove that you’re competent in the units shown. Our Facilitators will help make this an easy process for you.

    Want to know if you’re eligible to obtain this qualification via Skills Recognition & RPL? Then why not start a Free Skills Review today, and speak with an RPL Specialist to determine your eligibility. Take the initiative today. It only takes 3 minutes!

    Units of Competency:

    You’ll need to show you’re experienced in the following units:

    • 12 units must be completed:

    • 7 core units

    • 5 elective units, consisting of:

    • 3 units from the list below
    • 2 units from the list below, elsewhere in SIT12 Training Package, or any other current Training Package or accredited course.

    The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.

    Core units 

    BSBFIM601A 

    Manage finances

    BSBMGT617A 

    Develop and implement a business plan

    BSBRSK501B 

    Manage risk

    SITTPPD601 

    Develop tourism products

    SITXGLC501 

    Research and comply with regulatory requirements

    SITXMPR502 

    Develop and implement marketing strategies

    SITXWHS601 

    Establish and maintain a work health and safety system

     

    Elective units 

    Administration

    BSBADM502B

    Manage meetings

    BSBWRT401A 

    Write complex documents

    SITXADM501

    Prepare and present proposals

     

    E-Business 

    BSBEBU501A

    Investigate and design ebusiness solutions

    BSBEBU502A

    Implement ebusiness solution

    BSBMKG510B

    Plan e-marketing communications

     

    Environmental Sustainability 

    BSBSUS501A

    Develop workplace policy and procedures for sustainability

     

    Finance 

    SITXFIN601

    Manage physical assets

    SITXFIN602

    Manage revenue

     

    Franchising 

    BSBFRA402B

    Establish a franchise

    BSBFRA502B

    Manage a franchise operation

     

    Human Resource Management 

    BSBDIV501A

    Manage diversity in the workplace

    BSBHRM513A

    Manage workforce planning

    BSBHRM604A

    Manage employee relations

    SITXHRM501

    Recruit, select and induct staff

    TAEDEL404A

    Mentor in the workplace

     

    Management and Leadership 

    BSBMGT515A

    Manage operational plan

    BSBOHS606B

    Develop and implement crisis management processes

    SITXCRI601

    Manage a business continuity crisis

    SITXMGT502

    Manage projects

     

    Marketing and Public Relations 

    BSBMKG605B

    Evaluate international marketing opportunities

    BSBMKG606B

    Manage international marketing programs

    BSBMKG607B

    Manage market research

    CULREL501A

    Develop and maintain community and stakeholder relationships

    CUVPUB501A

    Develop and manage public relations strategies

    SITXMPR501

    Obtain and manage sponsorship

     

    Planning and Product Development 

    SITTPPD501

    Develop host community awareness of tourism

    SITTPPD502

    Assess tourism opportunities for local communities

    SITTPPD503

    Research and analyse tourism data

    SITTPPD602 

    Develop environmentally sustainable tourism operations

    SITTPPD603 

    Develop culturally appropriate tourism operations

    SITTPPD604 

    Develop and implement local or regional tourism plan

     

    Quality and Innovation 

    BSBCRT501A

    Originate and develop concepts

    BSBINN501A

    Establish systems that support innovation

    BSBINN502A

    Build and sustain an innovative work environment

    BSBINN601B

    Manage organisational change

    BSBMGT608C

    Manage innovation and continuous improvement

     

    Tourism Sales and Office Operations 

    SITTTSL309

    Source airfares for domestic flights

    SITTTSL312

    Construct advanced international airfares ^

    SITTTSL313

    Administer billing and settlement plan

    SITTTSL401

    Maintain a product inventory

     ^ Prerequisite is SITTTSL310Construct normal international airfares

     

    Examples of elective units relevant to specific job outcomes and contexts at this level are as follows:

    Director and owner - tour operator with responsibility for operations 

    SITTPPD602

    Develop environmentally sustainable tourism operations

    SITTPPD603

    Develop culturally appropriate tourism operations

    SITXCRI601

    Manage a business continuity crisis

    SITXFIN601

    Manage physical assets

    SITXMGT502

    Manage projects

     

    Senior manager, general manager, strategic manager, business development manager for tour wholesaler, tour operator or multi-branch retailer with responsibility for marketing 

    BSBEBU501A

    Investigate and design e business solutions

    BSBMGT608C

    Manage innovation and continuous improvement

    BSBMKG510B

    Plan e-marketing communications

    BSBMKG605B

    Evaluate international marketing opportunities

    SITXMGT502

    Manage projects

    Awarded By 

    • RTO

    • Get Qualified Australia College  (Code 41093)

    Additional information

    Entry to this qualification is open to individuals who are able to demonstrate tourism and travel industry knowledge, customer service, operational and management skills. The individual must either:

    • Be formally assessed through a training program or recognition process, against one of the unit clusters below.

    OR

    • Have relevant tourism and travel industry employment experience. A job that has involved the application of skills described in one of the unit clusters would be a satisfactory indicator for entry. A determination need not involve a formal process of measuring, evaluating or recording performance against the units of competency.

    The unit clusters for different pathways are as follows:

    Events pathway 

    SITTTSL202 Access and interpret product information

    SITTTSL306 Book supplier services

    SITXCCS401 Enhance the customer service experience

    SITXCCS501 Manage quality customer service

    SITXCOM201 Show social and cultural sensitivity

    SITXEVT301 Access information on event operations

    SITXFIN501 Prepare and monitor budgets

    SITXHRM402 Lead and manage people

    SITXMGT401 Monitor work operations

    SITXMGT501 Establish and conduct business relationships

    Guiding pathway 

    SITTGDE301 Work as a guide

    SITTGDE303 Lead tour groups

    SITTGDE304 Prepare and present tour commentaries or activities

    SITTGDE305 Develop and maintain the general and regional knowledge required by guides

    SITXCCS401 Enhance the customer service experience

    SITXCCS501 Manage quality customer service

    SITXCOM201 Show social and cultural sensitivity

    SITXFIN501 Prepare and monitor budgets

    SITXHRM402 Lead and manage people

    SITXMGT401 Monitor work operations

    SITXMGT501 Establish and conduct business relationships

    SITXWHS301 Identify hazards, assess and control safety risks

    Inbound tour wholesaling pathway 

    SITTTSL202 Access and interpret product information

    SITTTSL302 Provide advice on Australian destinations

    SITTTSL303 Sell tourism products and services

    SITTTSL304 Prepare quotations

    SITTTSL306 Book supplier services

    SITTTSL307 Process travel-related documentation

    SITTTSL308 Use a computerised reservations or operations system

    SITXCCS401 Enhance the customer service experience

    SITXCCS501 Manage quality customer service

    SITXCOM201 Show social and cultural sensitivity

    SITXFIN501 Prepare and monitor budgets

    SITXHRM402 Lead and manage people

    SITXMGT401 Monitor work operations

    SITXMGT501 Establish and conduct business relationships

    Retail travel and outbound wholesaling pathway 

    SITTTSL202 Access and interpret product information

    SITTTSL301 Provide advice on international destinations

    SITTTSL302 Provide advice on Australian destinations

    SITTTSL303 Sell tourism products and services

    SITTTSL304 Prepare quotations

    SITTTSL306 Book supplier services

    SITTTSL307 Process travel-related documentation

    SITTTSL308 Use a computerised reservations or operations system

    SITTTSL310 Construct normal international airfares

    SITTTSL311 Construct promotional international airfares

    SITXCCS401 Enhance the customer service experience

    SITXCCS501 Manage quality customer service

    SITXCOM201 Show social and cultural sensitivity

    SITXFIN501 Prepare and monitor budgets

    SITXHRM402 Lead and manage people

    SITXMGT401 Monitor work operations

    SITXMGT501 Establish and conduct business relationships

    Tourism operations (office-based pathway) 

    SITTTSL201 Operate an online information system

    SITTTSL202 Access and interpret product information

    SITTTSL306 Book supplier services

    SITTTSL307 Process travel-related documentation

    SITTTSL308 Use a computerised reservations or operations system

    SITXCCS401 Enhance the customer service experience

    SITXCCS501 Manage quality customer service

    SITXCOM201 Show social and cultural sensitivity

    SITXFIN501 Prepare and monitor budgets

    SITXHRM402 Lead and manage people

    SITXMGT401 Monitor work operations

    SITXMGT501 Establish and conduct business relationships

    Visitor information services pathway 

    SITTTSL201 Operate an online information system

    SITTTSL202 Access and interpret product information

    SITTTSL302 Provide advice on Australian destinations

    SITTTSL303 Sell tourism products and services

    SITTTSL306 Book supplier services

    SITTTSL307 Process travel-related documentation

    SITXCCS201 Provide visitor information

    SITXCCS401 Enhance the customer service experience

    SITXCCS501 Manage quality customer service

    SITXCOM201 Show social and cultural sensitivity

    SITXFIN501 Prepare and monitor budgets

    SITXHRM402 Lead and manage people

    SITXMGT401 Monitor work operations

    SITXMGT501 Establish and conduct business relationships

    No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of endorsement.

    Visit Get Qualified Australia’s Trade Licensing page for more information surrounding licensing

    Industry/enterprise requirements for this qualification include: 

    Communication

    Consulting with personnel at all levels about sales, operational and service issues, workplace practices, policies and procedures; communicating strategic business goals to supervisors and managers; discussing supply options and negotiating purchases with suppliers; writing comprehensive yet easily accessible plans, policies, procedures and reports.

    Initiative and enterprise

    Researching and critically analysing current and emerging travel or tourism industry practices, market and product trends; generating and testing ideas for new or improved products and services; initiating the development of new products and services; engaging and persuading personnel at all levels to generate innovative ideas for new or improved products and service delivery.

    Learning

    Developing and maintaining knowledge required to strategically manage the business, proactively maintaining and updating knowledge of travel or tourism industry practices, trends, products, services and suppliers; seeking travel or tourism industry professional development opportunities for self and others; developing training strategies for the organisation.

    Planning and organising

    Developing overall business plans for sustainable and profitable operation; developing new products, forecasting and managing resource requirements; developing and evaluating strategic plans, policies, procedures and business practices for legal compliance and effective delivery of travel or tourism products and services; developing and leading continuous improvement processes for operational and service efficiency.

    Problem-solving

    Developing and implementing a range of strategies to address business management problems; analysing systematic operational or service failures, working with supervisors and managers to develop practical solutions and developing continuous improvement processes for sales, operational and service efficiency; analysing and evaluating the effectiveness of strategic solutions to business management problems.

    Self-management

    Having a comprehensive knowledge of the objectives and content of laws that specifically relate to the travel or tourism industry and developing business compliance practices; operating with significant autonomy, reviewing and reflecting on own work performance; taking responsibility for the strategic management of travel or tourism business practices across a range of activities including business planning, asset management, finances, marketing, human resources, customer service and workplace health and safety.

    Teamwork

    Fostering workplace diversity; establishing work team goals and teamwork strategies; developing training strategies for effective teamwork throughout the business; involving personnel at all levels in the planning of business practices, policies and procedures; motivating and leading management teams.

    Technology

    Selecting and using technologies used in the travel or tourism industry to support strategic management functions; researching new and emerging technologies required to manage the sales, operational and service activities of the travel or tourism business; developing skill development strategies required for implementing new business technologies.

    This qualification reflects the skills and knowledge required of individuals operating at a senior level who use a substantial depth of knowledge of the industry and managerial techniques. They have wide-ranging, specialised managerial skills, operate independently and are responsible for making a range of strategic business decisions.

    Job roles 

    This qualification provides a pathway to work in any sector of the tourism and travel industry as a senior manager.

    Possible job titles include:

    • business development manager
    • business operations manager
    • general manager
    • general manger, marketing
    • general manager, product development.

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