WHAT IS SKILLS RECOGNITION & RPL:
Skills Recognition and Recognition of Prior Learning (RPL) allows people like you to achieve this qualification without any classroom study, and usually within weeks.
In order to obtain this qualification so quickly, all you need to do is supply evidence which proves your experience in the units that make up the qualification. Our Skills Recognition & RPL Facilitators will assist you with this process. From there, we’ll work with our RTO partners so that you’ll receive your qualification in no time!
Watch our video to learn more about the process, or continue reading to learn more about RPL.
DETAILS:
RPL Price: $1000
Who This Is For:
In order to achieve this qualification via Skills Recognition & RPL, you should be able to perform or have a strong knowledge of the skills listed in the course units below. You will need to be able to provide evidence of this knowledge, such as videos, photographs, work orders, your resume, letters of validation, and statements of attainment. The more evidence you can provide, the better your case. Feel free to read more about RPL and evidence suggestions here.
Why Get Qualified Australia:
We provide candidates with Skills Recognition & RPL services nationwide. You never need to visit our office, nor do you have to sit in a classroom. Our 100% money back guarantee ensures that, if we can’t get you qualified, you can get your money back. Please refer to our terms & conditions for more details. As Australia’s leading Skills Recognition & RPL Specialists, we offer hundreds of qualifications via dozens of our RTO partners..
How To Achieve This Qualification:
As this is not a course, you do not need to complete the units listed below. Instead, you simply need to prove that you’re competent in the units shown. Our Facilitators will help make this an easy process for you.
Want to know if you’re eligible to obtain this qualification via Skills Recognition & RPL? Then why not start a Free Skills Review today, and speak with an RPL Specialist to determine your eligibility. Take the initiative today. It only takes 3 minutes!
Units of Competency:
You’ll need to show you’re experienced in the following units:12 units must be completed:
6 core units
6 elective units, consisting of:
- 1 unit from Group A
- 3 units from Group B
- 2 units from Group B, elsewhere in SIT12 Training Package, or any other current Training Package or accredited course.
The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
Core units
BSBWOR203B Work effectively with others
SITHIND201 Source and use information on the hospitality industry
SITHIND202 Use hospitality skills effectively
SITXCOM201 Show social and cultural sensitivity
SITXCCS202 Interact with customers
SITXWHS101 Participate in safe work practices
Elective units - Group A
SITHIND101 Use hygienic practices for hospitality service
SITXFSA101 Use hygienic practices for food safety
Elective units -Group B
Accommodation Services
CPPCLO2001A Maintain hard floor surfaces
CPPCLO2004A Maintain carpeted floors
CPPCLO2009A Clean glass surfaces
CPPCLO2010A Clean ceiling surfaces and fittings
CPPCLO2017A Clean wet areas
CPPCLO2019A Sort and remove waste and recyclable materials
CPPCLO2035A Maintain cleaning storage areas
SITHACS101 Clean premises and equipment
SITHACS201 Provide housekeeping services to guests
SITHACS202 Prepare rooms for guests
SITHACS203 Launder linen and guest clothes
SITHACS204 Provide porter services
Administration
TLIE1005A Carry out basic workplace calculations
Client and Customer Service
SITXCCS201 Provide visitor information
Communication and Teamwork
BSBCMM201A Communicate in the workplace
SITXCOM101 Source and present information
Commercial Cookery and Catering
SITHCCC102 Prepare simple dishes *
SITHCCC103 Prepare sandwiches *
SITHCCC104 Package prepared foodstuffs *
SITHCCC202 Produce appetisers and salads *
*Prerequisite is SITXFSA101 Use hygienic practices for food safety
Computer Operations and ICT Management
BSBITU201A Produce simple word processed documents
BSBITU202A Create and use spreadsheets
BSBWOR204A Use business technology
Environmental Sustainability
BSBSUS201A Participate in environmentally sustainable work practices
Finance
BSBFIA301A Maintain financial records
SITXFIN201 Process financial transactions
First Aid
HLTAID003 Provide first aid
Food and Beverage
SITHFAB101 Clean and tidy bar areas *
SITHFAB201 Provide responsible service of alcohol
SITHFAB202 Operate a bar *^
SITHFAB203 Prepare and serve non-alcoholic beverages *
SITHFAB204 Prepare and serve espresso coffee *
SITHFAB205 Provide room service *
SITHFAB206 Serve food and beverage *
*Prerequisite is SITXFSA101 Use hygienic practices for food safety
^Prerequisite is SITHFAB201 Provide responsible service of alcohol
Food Safety
SITXFSA101 Use hygienic practices for food safety
SITXFSA201 Participate in safe food handling practices
SITXFSA202 Transport and store food
Gaming
SITHGAM201 Provide responsible gambling services
SITHGAM202 Attend gaming machines *
SITHGAM203 Operate a TAB outlet *
SITHGAM204 Conduct Keno games *
* Prerequisite is SITHGAM201 Provide responsible gambling services
Inventory
SITXINV201 Receive and store stock
SITXINV202 Maintain the quality of perishable items *
*Prerequisite is SITXFSA101 Use hygienic practices for food safety
Kitchen Operations
SITHKOP101 Clean kitchen premises and equipment *
*Prerequisite is SITXFSA101 Use hygienic practices for food safety
Languages other than English
SITXLAN21__ Conduct basic oral communication in a language other than English
SITXLAN22__ Conduct routine oral communication in a language other than English
Sales
SIRRRPK006A Recommend liquor products
SIRXSLS201 Sell products and services
Working in Industry
SITHIND101 Use hygienic practices for hospitality service
Examples of elective units relevant to specific job outcomes and contexts at this level are as follows:
Bar attendant in a club or hotel
SITHFAB101 Clean and tidy bar areas
SITHFAB201 Provide responsible service of alcohol
SITHFAB202 Operate a bar
SITXFIN201 Process financial transactions
SITXFSA101 Use hygienic practices for food safety
SITXINV201 Receive and store stock
Catering assistant
SITHCCC104 Package prepared foodstuffs
SITHFAB206 Serve food and beverage
SITHKOP101 Clean kitchen premises and equipment
SITXFSA101 Use hygienic practices for food safety
SITXINV201 Receive and store stock
SITXINV202 Maintain the quality of perishable items
Food and beverage attendant in a cafe
SITHFAB203 Prepare and serve non-alcoholic beverages
SITHFAB204 Prepare and serve espresso coffee
SITHFAB206 Serve food and beverage
SITXFIN201 Process financial transactions
SITXFSA101 Use hygienic practices for food safety
SIRXSLS201 Sell products and services
Gaming attendant in a club or hotel
BSBWOR204A Use business technology
SITHGAM201 Provide responsible gambling services
SITHGAM202 Attend gaming machines
SITHGAM204 Conduct Keno games
SITHIND101 Use hygienic practices for hospitality service
SITXFIN201 Process financial transactions
Housekeeping attendant
BSBSUS201A Participate in environmentally sustainable work practices
SITHACS101 Clean premises and equipment
SITHACS201 Provide housekeeping services to guests
SITHACS202 Prepare rooms for guests
SITHIND101 Use hygienic practices for hospitality service
SITXINV201 Receive and store stock
Porter
BSBSUS201A Participate in environmentally sustainable work practices
BSBWOR204A Use business technology
SITHACS204 Provide porter services
SITHIND101 Use hygienic practices for hospitality service
SITXCCS201 Provide visitor information
SITXLAN21__ Conduct basic oral communication in a language other than English
Awarded By
RTO
Australian Institute of Training (Code 91511)
Australian Hospitality Skills Recognition (Code 32217)
Brisbane Business and Hospitality Training (Code 31983)
Prestige Service Training (Code 31981)
Additional information
There are no entry requirements for this qualification.
No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of endorsement.
Visit Get Qualified Australia’s Trade Licensing page for more information surrounding licensing
Industry/enterprise requirements for this qualification include:
Communication
Interacting with customers in a polite and friendly manner, asking questions and actively listening to customers to determine their needs; providing clear and accurate information to customers and colleagues to ensure a positive hospitality experience; interpreting verbal and written information on hospitality products, services and operational procedures; discussing operational and service difficulties with colleagues and supervisors.
Initiative and enterprise
Identifying and discussing with supervisors better ways to organise hospitality operational and service activities; seeking information on new technologies and suggesting their use to supervisors, providing suggestions for better customer service provision.
Learning
Participating in activities to learn new things about the hospitality industry, new operational tasks and better ways of providing hospitality service; seeking and sharing information with colleagues on new hospitality products and services.
Planning and organising
Collecting and organising customer, product and procedural information to efficiently coordinate hospitality operational and service activities; planning both operational and daily activities to ensure a smooth workflow which delivers a positive service outcome for hospitality customers.
Problem-solving
Thinking about problems that relate to own role in hospitality operational and service activities; avoiding deadline problems by planning own day-to-day operational activities; identifying and resolving routine customer or operational problems using predetermined policies and procedures to guide solutions; clarifying the extent of problems and requesting assistance from team members and supervisors to solve operational and service issues.
Self-management
Following policies and procedures for legal compliance; taking responsibility for servicing the hospitality customer and knowing when to refer difficulties to supervisors; seeking feedback and guidance from supervisors on success in hospitality operational and service activities.
Teamwork
Working as a team member, taking instructions from others and understanding own role in servicing the needs of the hospitality customer; supporting other team members to coordinate hospitality operational and service activities to achieve quality service delivery of the hospitality product; respecting the cultural diversity of team members and seeking their assistance to service the culturally diverse needs of hospitality customers.
Technology
Understanding the operating capability of tools and equipment and selecting and safely using them; selecting and using the right personal protective equipment to manage personal safety in the workplace.
This qualification reflects the skills and knowledge required of individuals who use a defined and limited range of hospitality operational skills. They are involved in mainly routine and repetitive tasks using practical skills and basic industry knowledge. They work under direct supervision.
This qualification is suitable for VET in Schools (VETiS) delivery and for an Australian Apprenticeship pathway.
Job roles
This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes and coffee shops.
Possible job titles include:
- bar attendant
- bottle shop attendant
- café attendant
- catering assistant
- food and beverage attendant
- front office assistant
- gaming attendant
- porter
- room attendant.
