SIT60112 Advanced Diploma of Travel and Tourism

Qualifications

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We are able to offer a blend of training and assessment methods using our specialized resources, including:

• Direct Credit Transfer for your previous Australian Qualifications;
• RPL (Recognition of Prior Learning) for your career experience;
• e-Learning using our online portal;
• Distance education using our learning and assessment resources; and
• In-house corporate training and workplace evaluations.

The SIT60112 Advanced Diploma of Travel and Tourism qualification reflects the role of individuals operating at a senior level who use a substantial depth of knowledge of the industry and managerial techniques.

They have wide-ranging, specialised managerial skills, operate independently and are responsible for making a range of strategic business decisions.

Job Roles relevant to this qualification include:

• Business Development Manager
• Business Operations Manager
• General Manager
• General Manger, Marketing
• General Manager, Product Development

Pathways

This qualification is suitable for an Australian Apprenticeship pathway.

Pathways into the qualification

• It is strongly recommended that individuals entering this qualification have vocational experience in a coordination or management role in the tourism and travel industry or event sectors

Pathways from the qualification

• After achieving this qualification, individuals may engage in learning in higher education qualifications in Tourism, Travel and related areas.

The unit clusters for different pathways are as follows:

Events Pathway

• SITTTSL202 Access and interpret product information
• SITTTSL306 Book supplier services
• SITXCCS401 Enhance the customer service experience
• SITXCCS501 Manage quality customer service
• SITXCOM201 Show social and cultural sensitivity
• SITXEVT301 Access information on event operations
• SITXFIN501 Prepare and monitor budgets
• SITXHRM402 Lead and manage people
• SITXMGT401 Monitor work operations
• SITXMGT501 Establish and conduct business relationships

Guiding Pathway

• SITTGDE301 Work as a guide
• SITTGDE303 Lead tour groups
• SITTGDE304 Prepare and present tour commentaries or activities
• SITTGDE305 Develop and maintain the general and regional knowledge required by guides
• SITXCCS401 Enhance the customer service experience
• SITXCCS501 Manage quality customer service
• SITXCOM201 Show social and cultural sensitivity
• SITXFIN501 Prepare and monitor budgets
• SITXHRM402 Lead and manage people
• SITXMGT401 Monitor work operations
• SITXMGT501 Establish and conduct business relationships
• SITXWHS301 Identify hazards, assess and control safety risks

Inbound Tour Wholesaling Pathway

• SITTTSL202 Access and interpret product information
• SITTTSL302 Provide advice on Australian destinations
• SITTTSL303 Sell tourism products and services
• SITTTSL304 Prepare quotations
• SITTTSL306 Book supplier services
• SITTTSL307 Process travel-related documentation
• SITTTSL308 Use a computerised reservations or operations system
• SITXCCS401 Enhance the customer service experience
• SITXCCS501 Manage quality customer service
• SITXCOM201 Show social and cultural sensitivity
• SITXFIN501 Prepare and monitor budgets
• SITXHRM402 Lead and manage people
• SITXMGT401 Monitor work operations
• SITXMGT501 Establish and conduct business relationships

Retail Travel and Outbound Wholesaling Pathway

• SITTTSL202 Access and interpret product information
• SITTTSL301 Provide advice on international destinations
• SITTTSL302 Provide advice on Australian destinations
• SITTTSL303 Sell tourism products and services
• SITTTSL304 Prepare quotations
• SITTTSL306 Book supplier services
• SITTTSL307 Process travel-related documentation
• SITTTSL308 Use a computerised reservations or operations system
• SITTTSL310 Construct normal international airfares
• SITTTSL311 Construct promotional international airfares
• SITXCCS401 Enhance the customer service experience
• SITXCCS501 Manage quality customer service
• SITXCOM201 Show social and cultural sensitivity
• SITXFIN501 Prepare and monitor budgets
• SITXHRM402 Lead and manage people
• SITXMGT401 Monitor work operations
• SITXMGT501 Establish and conduct business relationships

Tourism Operations (Office-based) Pathway

• SITTTSL201 Operate an online information system
• SITTTSL202 Access and interpret product information
• SITTTSL306 Book supplier services
• SITTTSL307 Process travel-related documentation
• SITTTSL308 Use a computerised reservations or operations system
• SITXCCS401 Enhance the customer service experience
• SITXCCS501 Manage quality customer service
• SITXCOM201 Show social and cultural sensitivity
• SITXFIN501 Prepare and monitor budgets
• SITXHRM402 Lead and manage people
• SITXMGT401 Monitor work operations
• SITXMGT501 Establish and conduct business relationships

Visitor Information Services Pathway

• SITTTSL201 Operate an online information system
• SITTTSL202 Access and interpret product information
• SITTTSL302 Provide advice on Australian destinations
• SITTTSL303 Sell tourism products and services
• SITTTSL306 Book supplier services
• SITTTSL307 Process travel-related documentation
• SITXCCS201 Provide visitor information
• SITXCCS401 Enhance the customer service experience
• SITXCCS501 Manage quality customer service
• SITXCOM201 Show social and cultural sensitivity
• SITXFIN501 Prepare and monitor budgets
• SITXHRM402 Lead and manage people
• SITXMGT401 Monitor work operations
• SITXMGT501 Establish and conduct business relationships

Licensing / Regulatory Requirements

No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of endorsement.

Entry Requirements

Entry to this qualification is open to individuals who are able to demonstrate tourism and travel industry knowledge, customer service, operational and management skills. The individual must either:

1)     Be formally assessed through a training program or recognition process, against one of the unit clusters below.

OR

2)     Have relevant tourism and travel industry employment experience. A job that has involved the application of skills described in one of the unit clusters would be a satisfactory indicator for entry. A determination need not involve a formal process of measuring, evaluating or recording performance against the units of competency. 

Employability Skills

See the Training Package for this Qualification here

Packaging Rules

See the Training Package for this Qualification here

For further information on the Units of Competency for this qualification see the Advanced Diploma of Travel and Tourism Training Package or contact a Get Qualified Australia Assessor.

Check out our tutorials on the Get Qualified Australia YouTube channel that provide guidance on how to download Training Packages for the Qualification and handy hints for completing RPL.