SIT50112 Diploma of Travel and Tourism

Qualifications

Get Qualified Australia has partnership Agreements with RTO’s so that we can assist you with obtaining a Qualification based on your skills, experience and understanding in your field of expertise.

We are able to offer a blend of training and assessment methods using our specialized resources, including:

• Direct Credit Transfer for your previous Australian Qualifications;
• RPL (Recognition of Prior Learning) for your career experience;
• e-Learning using our online portal;
• Distance education using our learning and assessment resources; and
• In-house corporate training and workplace evaluations.

The SIT50112 Diploma of Travel and Tourism Qualification reflects the role of individuals who use sound knowledge of industry operations and a broad range of managerial skills to coordinate tourism and travel operations or marketing and product development activities.

They operate independently, have responsibility for others and make a range of operational business decisions.

This qualification provides a pathway to work in any sector of the tourism and travel industry as a departmental or small business manager. This qualification allows for multiskilling and for specialisation in either operations management or marketing and product development.

Job Roles relevant to this qualification include:

• Department Manager
• Inbound Groups Manager
• Inbound Sales Manager
• Incentives Manager
• Marketing Manager
• Operations Manager
• Product Manager
• Reservations Manager
• Retail Travel Agency Manager
• Sales Manager
• Visitor Information Manager

Pathways

This qualification is suitable for an Australian Apprenticeship pathway.

Pathways into the qualification

• It is strongly recommended that individuals entering this qualification hold SIT30112 Certificate III in Tourism, SIT31312 Certificate III in Travel or SIT30612 Certificate III in Events.

Pathways from the qualification

• After achieving this qualification, individuals may engage in further learning in vocational or higher education through Advanced Diploma and Degree qualifications in Tourism, Travel and other Business disciplines.

The unit clusters for different pathways are as follows:

Events Pathway

• SITTIND201 Source and use information on the tourism and travel industry
• SITTTSL202 Access and interpret product information
• SITTTSL306 Book supplier services
• SITTTSL308 Use a computerised reservations or operations system
• SITXCCS401 Enhance the customer service experience
• SITXCOM201 Show social and cultural sensitivity
• SITXEVT301 Access information on event operations

Guiding Pathway

• SITTGDE301 Work as a guide
• SITTGDE303 Lead tour groups
• SITTGDE304 Prepare and present tour commentaries or activities
• SITTGDE305 Develop and maintain the general and regional knowledge required by guides
• SITTIND201 Source and use information on the tourism and travel industry
• SITXCCS401 Enhance the customer service experience
• SITXCOM201 Show social and cultural sensitivity
• SITXWHS301 Identify hazards, assess and control safety risks

Inbound Tour Wholesaling Pathway

• SITTIND201 Source and use information on the tourism and travel industry
• SITTTSL202 Access and interpret product information
• SITTTSL302 Provide advice on Australian destinations
• SITTTSL303 Sell tourism products and services
• SITTTSL304 Prepare quotations
• SITTTSL306 Book supplier services
• SITTTSL307 Process travel-related documentation
• SITTTSL308 Use a computerised reservations or operations system
• SITXCCS401 Enhance the customer service experience
• SITXCOM201 Show social and cultural sensitivity

Retail Travel and Outbound Wholesaling Pathway

• SITTIND201 Source and use information on the tourism and travel industry
• SITTTSL202 Access and interpret product information
• SITTTSL301 Provide advice on international destinations
• SITTTSL302 Provide advice on Australian destinations
• SITTTSL303 Sell tourism products and services
• SITTTSL304 Prepare quotations
• SITTTSL306 Book supplier services
• SITTTSL307 Process travel-related documentation
• SITTTSL308 Use a computerised reservations or operations system
• SITTTSL310 Construct normal international airfares
• SITTTSL311 Construct promotional international airfares
• SITXCCS401 Enhance the customer service experience
• SITXCOM201 Show social and cultural sensitivity

Tourism Operations (Office-based) Pathway

• SITTIND201 Source and use information on the tourism and travel industry
• SITTTSL201 Operate an online information system
• SITTTSL202 Access and interpret product information
• SITTTSL306 Book supplier services
• SITTTSL307 Process travel-related documentation
• SITTTSL308 Use a computerised reservations or operations system
• SITXCCS401 Enhance the customer service experience
• SITXCOM201 Show social and cultural sensitivity

Visitor Information Services Pathway

• SITTIND201 Source and use information on the tourism and travel industry
• SITTTSL201 Operate an online information system
• SITTTSL202 Access and interpret product information
• SITTTSL302 Provide advice on Australian destinations
• SITTTSL303 Sell tourism products and services
• SITTTSL306 Book supplier services
• SITTTSL307 Process travel-related documentation
• SITXCCS201 Provide visitor information
• SITXCCS401 Enhance the customer service experience
• SITXCOM201 Show social and cultural sensitivity

Licensing / Regulatory Requirements

No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of endorsement.

Entry Requirements

Entry to this qualification is open to individuals who are able to demonstrate tourism and travel industry knowledge, customer service and operational skills. The individual must either:

1)     Be formally assessed through a training program or recognition process, against one of the unit clusters (above).

OR

2)     Have relevant tourism and travel industry employment experience. A job that has involved the application of skills described in one of the unit clusters would be a satisfactory indicator for entry. A determination need not involve a formal process of measuring, evaluating or recording performance against the units of competency. 

Employability Skills

See the Training Package for this Qualification here

Packaging Rules

See the Training Package for this Qualification here

For further information on the Units of Competency for this qualification see the Diploma of Travel and Tourism Training Package or contact a Get Qualified Australia Assessor.

Check out our tutorials on the Get Qualified Australia YouTube channel that provide guidance on how to download Training Packages for the Qualification and handy hints for completing RPL.